MegaPath is a leading cloud communications company that empowers businesses to easily and securely communicate between their headquarters, employees and business partners. The company offers a comprehensive portfolio of voice, unified communications, hosted IT, Internet connectivity and secure data networking services that increase productivity and customer satisfaction, while lowering costs.
MegaPath services include:
- Voice and Unified Communications. MegaPath Business Voice services save money and enhance collaboration while providing advanced calling features that a traditional phone service can't touch. When voice traffic travels over MegaPath's private voice-optimized network, callers experience crystal clear sound quality and guaranteed Quality of Service (QoS). MegaPath's Business Voice services include Hosted Voice, Unified Communications, SIP Trunking, Enterprise Trunking, Analog Lines, and PRI Trunks.
- Affordable High-Speed Data Services. MegaPath offers a variety of broadband access speeds and technologies including Ethernet, T1, DSL, Wireless, and Cable, giving businesses the flexibility to select the access that fits their business needs and their budget at each location.
- Managed WiFi. MegaPath Managed WiFi enables businesses to provide employees and customers with secure, reliable WiFi access without the burden of having to manage the wireless network.
- Private Networking and Managed Security. From private networking to data protection and PCI compliance, our Managed Security Services eliminate security gaps, enforce appropriate use policies, promote regulatory compliance, and reduce total cost of ownership without negatively impacting your network, bandwidth, and financial resources.
- Cloud Services. Solutions including Hosted Exchange, Hosted SharePoint, Data Backup and Cloud Hosting help businesses control costs, optimize systems and network performance, protect proprietary data, and improve productivity, efficiency, and communication.
- Customer Care. Quality customer service is an essential part of MegaPath's identity. By applying expert systems and processes, MegaPath delivers mission-critical reliability and performance backed by stringent Service Level Agreements (SLAs).
- Single Source for Business Communications. One vendor for all of your business locations, one contact for support, and one bill for your telecom services simplifies IT management.
- Nationwide and International Coverage with 24/7 Support. MegaPath can connect your business locations in all 50 United States, with coverage in more than 235 major metropolitan markets. We also offer international Internet access services in 200 countries.
- Industry-leading Service Level Agreements. Our services come with uptime and other performance assurances backed by service credits.
- Networking Performance Monitoring. Gain complete visibility into your network, order status, and account administration. Customers are able to monitor jitter, packet loss, and MOS score, and review circuit monitoring performance results.
- MPLS-enabled IP Network. MegaPath leverages its IP backbone to deliver tailored, managed network services that address the network security needs for multiple offices, and the remote access needs of your widely distributed workforce and partners.
- The MegaPath Customer Portal makes it easy and convenient to manage your services, pay your bill, and obtain support any time, from anywhere.
2015 Better Business Bureau Accreditation
MegaPath has earned an A+ rating with the BBB and was recognized for meeting BBB's accreditation standards for establishing and maintaining a positive track record in the marketplace. The BBB Code of Business Practices represents sound advertising, selling, and customer service practices that enhance customer trust and confidence in business.