Renaissance Tile & Bath Implements MegaPath's Duet Service
Luxury Design Resource Firm Uses Voice & Data Service to Improve Communications between Virginia Showroom and Headquarters
COSTA MESA, CA, September 1, 2009 — MegaPath, Inc., the leading provider of managed IP data, voice, and security services in North America, announced today Renaissance Tile & Bath has implemented MegaPath’s Duet™ service to deliver voice and data capabilities for the company’s Alexandria, Virginia showroom location. Renaissance Tile & Bath, a design resource providing luxury tile, stone and bath products for the home, leverages Duet to increase productivity, connect to headquarters and decrease costs.
“Duet’s ‘set it up and forget it’ simplicity is the main reason we selected MegaPath,” said David Amos, Systems Administrator, Renaissance Tile & Bath. “As a small business in a consumer-facing market, we are constantly looking for ways to improve customer service without costly overhead. Duet enabled our Alexandria location a way to consolidate their phone and data services, and once installed, we saw a dramatic improvement in productivity as well as huge phone bill savings.”
With a fast, reliable and secure Internet connection, as well as a private voice-optimized network, employees at the location can now access and send, in real-time, corporate information such as inventory and sales figures and projections. MegaPath also helps ensure that employees don’t experience lag time or session “time outs” when processing customer orders or accessing critical information. Unlike higher priced traditional phone service, Duet’s reliable, high-quality voice service enables the locations’ employees to better communicate with customers at a reasonable price point.
“Home improvement companies are seeing a huge spike in business, and in order to keep up with demand, they require a voice and data service to better serve their customers,” said Dan Foster, Chief Sales & Marketing Officer, MegaPath. “Our Duet service gives small businesses like Renaissance Tile and Bath enterprise-class voice and data they need to run effectively and efficiently, and most importantly, turn a profit.”
Duet leverages MegaPath’s all-optical MPLS network to deliver a low-cost, high-speed Internet and full-featured voice service bundle that is ideal for small-to-medium sized businesses. Duet includes productivity features found in enterprise voice and data solutions without the staffing requirements or investment in network and telephony needed for customers to deploy their own infrastructure.
For more information on MegaPath’s Duet service, visit http://www.megapath.com/voice/hosted/
About Renaissance Tile & Bath
Atlanta-based Renaissance Tile & Bath offers its customers premium tile and bath products with design expertise and hands-on service. Opening in 1991 with a single showroom in Atlanta, Renaissance Tile & Bath now operates studios in Charlotte, Dallas, Nashville and Washington, D.C., as well as a rapidly growing dealer network. In addition to offering the most distinctive designs from around the world, the company offers trend-setting product lines from the studio of O’Neil Ruppel, further inspiring clients with new levels of beauty and sophistication. For more information on Renaissance Tile & Bath, visit
www.renaissancetileandbath.com or call 1-800-275-1822.
About MegaPath, Inc.
MegaPath is the leading provider of managed IP communications services in North America. MegaPath leverages its wide selection of broadband connectivity, Virtual Private Networks (VPN), Voice over IP (VoIP) and security technologies to enable businesses to lower costs, increase security and enhance productivity. Businesses of all sizes can easily and securely communicate between their headquarters, branch offices, retail locations, mobile workers, and business partners. To learn more about why 20,000 companies have chosen MegaPath’s managed IP data, voice and security services to improve their business communications, visit www.megapath.com or call 1-877-MegaPath (634-2728).
MegaPath Media Contact:
Welz & Weisel Communications