Rocket Science of San Francisco operates as an outsourced IT department for small businesses, and partner relationships are critical to the company's success. After using the MegaPath Hosted Voice service for its own phone calls, Rocket Science became a MegaPath partner to sell the solution to its own clients.
The simplicity and advanced features of MegaPath Hosted Voice helps Rocket Science employees work more productively and launch the service easily for customers. "The feature set of MegaPath Hosted Voice is robust and modern, and the turn-up is very easy. We can rollout a 30-person office very quickly for any of our clients," says Matt McGraw, Rocket Science CEO.
Post-deployment support from the vendor is also important for a small reseller like Rocket Science. "I like MegaPath because you pick up the phone and they start helping you right away, rather than just transferring you to the correct department," says McGraw.
Rocket Science consultants learn about the MegaPath products and how to sell them effectively through MegaPath partner training programs. McGraw concludes, "It's not just that the MegaPath system is easy, the relationship with MegaPath is easy."
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