MegaPath stands behind its T1 service with a comprehensive satisfaction guarantee. If you are not completely satisfied, you can cancel the service within 30 days with no termination fees and receive a refund of your installation and monthly service fees. Equipment fees will be refunded once equipment is returned to us in accordance with instructions provided. Other restrictions apply, as detailed, below.

This is a limited time offer and only applies to MegaPath T1 Internet Access services in Core Service Areas 1 & 2.

If, during the first thirty (30) calendar days after installation, you notify MegaPath that you are not satisfied with MegaPath’s T1 Internet service (offer availability defined below) and request that your service be discontinued, we will terminate your Service Order and relieve you from the remaining term of your service commitment. Notification can be made by calling your sales representative at (1-877.634.2728, option 4), by sending an email with your request to cancellations@megapath.com or submitted online at http://www.megapath.com/cancellations/. You must indicate that you are cancelling under the 30 day satisfaction guarantee.

If you decide to cancel under this guarantee, you will not be responsible for the early termination fees that you would otherwise be obligated to pay under the terms of your agreement. MegaPath will refund or credit as applicable any monthly recurring fees due up to the date of cancellation notification as well as the one-time service activation fees. At the time of the cancellation request notification, customer must provide a mailing address to receive instructions on how to return all MegaPath provided equipment. All equipment must be returned according to the instructions in the packaging provided and received by MegaPath in satisfactory condition no later than thirty days following the cancellation request or customer will be billed the full equipment price shown on your quote before any discounts or credits that my have been applied. Any refund may be provided, in whole or in part, by way of credit to Customer’s account or issuance of a check to the Customer as appropriate in MegaPath’s sole discretion.

MegaPath will not refund or credit Customer for any optional or extra fees incurred in the course of installing the T1 Service, including but not limited to, inside wiring, extensive inside wiring, professional installation, missed appointment fees, billable technician dispatch , special construction charges and NID Splitters. Such fees are set forth at http://www.megapath.com/pdfs/fee_schedule.pdf in the “Other Fees” Section on page 14.

This is a limited time offer and valid only for the following services: MegaPath T1 Internet Access services in Core Service Area 1 or Core Service Area 2 including Fractional T1 (.384 Mb or .768 Mb), Full T1 (1.5 Mb) or Bonded T1 (3.0 Mb) for Core Service Area 1 or Core Service Area 2.