MegaPath
Duet Phone and Internet Service Surpasses 425 Customers
Service Adoption Continues to Accelerate Following Q2 2007 Service Expansion
COSTA MESA, CA, September 24, 2007 -- MegaPath Inc., the leading
provider of managed IP data, voice and security services
in North America, today announced that it is experiencing
significant growth for its Duet
phone and Internet service, surpassing 425 customers since expanding
its regional footprint in June to include major cities
in CT, DC, DE, MA, MD, NH, NJ, NY, PA, RI, VA and
VT. With the growing demand for enterprise-class
voice over IP solutions for small- to medium-sized
businesses, MegaPath’s
fully managed high-speed Internet and full-featured
phone service bundle delivers similar productivity
enhancing features found in enterprise VoIP solutions,
without requiring the additional staff or network and telephony equipment
investments associated with deploying in house VoIP solution.
Driving this explosive growth, Duet provides small-
to medium-sized businesses like, Jean Hamilton,
a New York City party planning business, and HLK
Global Communications, Inc., a publisher of state
construction law books and operator of www.constructionchannel.net ,
the online resource for the construction industry,
with the ability to decrease infrastructure costs
and phone charges without sacrificing performance
or functionality.
“Plagued by poor DSL service, we needed
to find a better provider to meet our growing party
planning and small gift service business needs,
and MegaPath’s Duet phone and internet service
solved all of our service issues, while also enabling
us to constrain costs and increase productivity,” said
Jean Hamilton, Small Business Owner, New York City. “MegaPath’s
combined phone and data service is exceptional
and offers an attractive price point, favorable
features including unlimited local and long distance
phone service. I would definitely recommend MegaPath
Duet service to any small business owner.”
“We needed a broadband and voice solution
that would allow us to maintain a high level of
service for our customers, and the MegaPath Duet Full
1.5Mb T1 with 4 phone line solution definitely
met our business needs with consistent, reliable
service, even throughout our recent office move,” said
Robin Olsen, President, HLK Global Communications. “MegaPath
provides live, personalized customer service with
reasonable response times. Plus, having one
bill for our phone and internet service that is
the same amount from month to month helps us to
keep within our budget.”
Duet is up to 50 percent less than comparable
services and can be easily purchased and installed
with no upfront costs. MegaPath’s complete
line of managed voice, Internet access and security
services enable customers to significantly lower
communications costs at headquarters, branch offices
and retail locations, while increasing employee
productivity. It also removes the deployment
risks and delays typically associated with sourcing,
testing/and selecting equipment or integrating
Internet and security services into their VoIP
architectures. Instead, Duet offers a seamlessly
integrated, turnkey voice and Internet solution
that is fully managed and easy to use.
As a managed service, MegaPath installs all of
the necessary equipment and performs any required
maintenance or upgrades for as long as the customer
subscribes to the service. MegaPath also
proactively monitors the customer circuits from
its redundant Network Operations Centers (NOCs),
and its customer support technicians are available
anytime day or night to answer questions and address
any customer issues. In the event of an outage,
MegaPath proactively alerts the customer and immediately
begins trouble-shooting the issue to ensure quick
resolution and restoration of services.
“The significant growth in the Duet customer
base over the last few months is a testament to
the fact that no other provider is delivering a
high-quality, affordable solution that addresses
the needs of small-to-medium-size businesses,” said
Dan Foster, SVP, General Manager of SMB Business
Markets at MegaPath. “MegaPath Duet
is the only solution on the market to provide users
with enterprise-class phone and Internet functionality
and reliability without the enterprise price tag
or complexity.”
Contacts:
Greg Davis
MegaPath Inc.
(678) 367-4905
greg.davis@megapath.com
Tony Welz
Welz & Weisel Communications
(703) 218-3555 x226
Tony@W2comm.com
About MegaPath Inc.
MegaPath is the leading provider of managed IP
communications services in North America. MegaPath
leverages its wide selection of broadband connectivity,
Virtual Private Networks, Voice over IP (VoIP)
and security technologies to enable businesses
to lower costs, increase security and enhance
productivity. Businesses of all sizes can
easily and securely communicate between their
headquarters, branch offices, retail locations,
mobile workers, and business partners.
To learn more about why over 22,000 companies
have chosen MegaPath’s managed
IP data, voice and security services to improve
their business communications, visit www.megapath.com or
call 1-877-MegaPath (634-2728).
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