Corporate Overview

Overview

MegaPath Services

Management

Investors

Company Offices

Coporate FAQ

Overview

MegaPath is the leading provider of managed IP communications services in North America.  MegaPath leverages its wide selection of broadband connectivity, Virtual Private Networks, Voice over IP (VoIP) and Security technologies to enable businesses to lower costs, increase security and enhance productivity.  Businesses of all sizes can easily and securely communicate between their headquarters, branch offices, retail locations, mobile workers, and business partners.

• Flexibility: By offering multiple access methods, hybrid VPN services, modular security offerings, industry-specific application support and end-to-end management options, MegaPath allows enterprises to minimize their network and IT expenses while meeting their business objectives.

• Customer Care: Quality customer service is woven into the fabric of MegaPath’s identity. By leveraging professional Service Delivery Teams, systems and processes, MegaPath delivers mission-critical reliability and performance backed by stringent Service Level Agreements (SLAs).

• Network & Systems: MegaPath leverages its MPLS, fiber-optic backbone network through direct network and systems interconnections with the country's leading broadband access providers. The MegaPath Customer Central Portal, SmartWorX Customer Portal and SmartWorX Client software facilitate smooth implementation, management, visibility and control of its VPN, security and advanced IP services. The result is fully managed, cost-effective services with superior reach, reliability, performance and customer control.

MegaPath is committed to delivering the most flexible, cost-effective and scalable IP VPN, voice and security solutions available with the highest quality service and support. MegaPath leverages these solutions to significantly improve its clients' productivity through the use of new applications and enhanced communications between their headquarters, branch offices, retail stores, mobile workers and business partners.

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Connectivity Services

Keeping ahead of the competition means having access to critical information when and where you need it. MegaPath’s connectivity services includes:

• Managed Broadband – T1, Multi-T1, DS-3, DSL, Cable, and Satellite Internet access
• Proactive Monitoring – Continuous network monitoring, auto-notification and trouble management
• Dial Back-up – Ensures maximum uptime for broadband access

 Security Services

Businesses can safeguard their information infrastructure and assets. MegaPath’s SecureConnect protects businesses from both internal and external threats. It is a turn key solution that allows you to lower the cost of security and meet the requirements of regulatory and legislative initiatives. SecureConnect Services include:

• Attack Mitigation – Managed firewall and intrusion prevention
• Anti-Malware –- Anti-Virus, Spam Tracker, Anti-Virus Client
• Web Filtering – Content Filtering and White List / Black List
• Site-to-Site VPN - MPLS, IPSec
• Remote Access VPN – IPSec, SSL

 Mobility Services

Securely and cost effectively connect mobile workers, teleworkers and day extenders to corporate computing resources and applications at anytime, anywhere. The key services include:

• Global Remote Access – Secure and ubiquitous Internet connectivity for mobile and remote workers
• Remote Access VPN – Securely connect mobile executives and teleworkers to centralized computer resources.
• Personal Protection Suite – Automate and enforce the security of computer laptops without interfering with users work routines.
• Digital Certificates – Validate the identity of specific users and documents that pass through your network.
  

 Voice & Data Services

Businesses today need to converge their voice and data networks to reduce costs and drive greater productivity. MegaPath’s integrated Voice and Data services combine the advanced features of Broadsoft’s VoIP platform with enterprise-class Adtran, VeriLink and Cisco Integrated Access Devices – all seamlessly integrated with MegaPath’s MPLS core network technology. MegaPath’s Voice and Data services include:

• Duet – MegaPath’s low-cost, high-quality Phone and Internet service for small-to-medium size businesses. Duet phone and internet packages include unlimited local and regional calling, unlimited long-distance calling and high-speed internet access

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Management Team

• D. Craig Young, Chairman and CEO
• James Cragg, President and COO
• Paul Milley, CFO
• Jim Smith, Interim CIO
• David Struwas, SVP CLEC Operations
• Steve Chisholm, SVP General Counsel
• Dan Foster, SVP GM of SMB Markets
• Tony Capers, SVP GM Enterprise Business Markets
• Steve Guastella, SVP Network Ops & Engineering
• Beth Tyebjee, SVP Marketing
• Greg W. Carver, SVP Customer Operations

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Investors

MegaPath is a privately held company backed by an impressive group of technology investors that collectively manage over $3 billion in private equity capital.

• Boston Millennia Partners
• Columbia Capital
• Fidelity Ventures
• Rho Ventures
• Trident Capital
• U.S. Venture Partners

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Company Offices

Headquarters
555 Anton Blvd.
Suite 200
Costa Mesa, CA 92626
1-714-327-2000

Austin Office
2111 W. Braker Lane, Suite100
Austin, TX 78758
1-512-794-6000

Atlanta Office
135 Technology Parkway, Suite 200
Norcross, GA 30092
1-770-308-0440

Pleasanton Office
6691 Owens Drive
Pleasanton, CA 94588
1-925-201-2500

Seattle Office
808 Howell Street
Fourth Floor
Seattle, WA 98101

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Corporate FAQ

Who is MegaPath?

MegaPath is an innovative Managed Service Provider focusing on managed IP data, voice and security solutions for business. It offers unparalleled flexibility to its customers through its wide selection of services and high-touch customer support programs.

What services does MegaPath provide?

MegaPath offers a portfolio of networking, security and IP Telephony solutions that enable enterprises to communicate effectively with widely distributed branch offices, restaurants and retail stores, teleworkers, mobile professionals, customers, and suppliers.

Who are MegaPath customers?

MegaPath has deployed and is actively managing approximately 18,000 customers in a variety of industries, including manufacturing, healthcare,  financial services, retail, restaurant (casual dining & QSR), hospitality and insurance.

How does MegaPath price its services?

MegaPath prides itself on an easy-to-understand pricing system. MegaPath’s VPN, Security and IP Telephony solutions typically consist of a one-time implementation fee plus monthly recurring fees for 12, 24, or 36 month contracts.

How does MegaPath guarantee performance?

MegaPath owns and operates an MPLS enabled, all-optical IP backbone and is a Tier-1 Internet Service Provider. This network is interconnected with the major broadband, frame relay and satellite providers for extensive selection and coverage. Through these private connections, MegaPath extends is award-winning Service Level Agreements from its backbone to its Access Provider Partners.

Who are MegaPath's partners?

MegaPath values its best-in-class partners. MegaPath has teamed up with strategic partners, channel sales partners, technology partners and access providers to meet customer demand, improve product and service offerings and extend the MegaPath network footprint.

How is MegaPath different from a Do-it-Yourself (DIY) VPN solution?

MegaPath provides the same type of flexibility on IP access as a DIY VPN solution, but includes significant differences. MegaPath’s network is interconnected with the leading broadband access providers to offer “Private DSL”. Our provisioning systems are e-bonded to facilitate swift and accurate provisioning and management of services across multiple IP carriers. MegaPath also includes end-to-end monitoring and management services, which can be extremely time-consuming for the enterprise IT staff in a DIY VPN solution.

How is MegaPath different from a broadband aggregator?

MegaPath owns and operates a Tier-1, nationwide, fiber-optic IP backbone to ensure quality of service. This network is also directly connected to and integrated with dozens of national, local and rural access providers. MegaPath provides quality of service guarantees from end-to-end. Broadband aggregators cannot provide end-to-end quality of service and are limited in their ability to control data delivery and diagnose and repair outages. MegaPath focuses on managed services, while broadband aggregators focus on arbitraging per minute or per hour dial-up or Wi-Fi rates.

How is MegaPath different from a traditional telecommunications carrier?

MegaPath has a laser focus on enterprise VPN, security and advanced IP solutions. Traditional carriers' core business remains legacy, circuit-switched, consumer long-distance services. MegaPath has built an integrated, flexible IP network architecture to deliver high-quality, converged IP data, voice and security solutions. Traditional carriers operate legacy, stovepipe networks and support organizations, which limit customer choices by the physical access facilities, billing systems, customer care restrictions and commercial terms.

How is MegaPath different from a Managed Security Service Providers (MSSPs)?

MSSPs are best known for managing $100,000 data center firewalls for $1000s/month. MegaPath, unlike MSSPs, focuses on network and security needs at enterprise branch offices, telecommuters, day extenders or mobile professionals.

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