Loss of broadband connectivity resulting in downtime for mission-critical applications can be very costly. MegaPath has developed a dial back-up service that ensures maximum uptime for broadband lines by diverting all customer traffic to a back-up dial analog line should the primary broadband line fail. MegaPath proactively creates a trouble ticket and initiates the troubleshooting process to quickly repair the broadband line, keeping the customer notified throughout the entire process.

MegaPath's dial back-up service ensures maximum uptime for broadband lines by diverting all customer traffic to a back-up dial analog line should the primary broadband line fail. MegaPath proactively creates a trouble ticket and initiates the troubleshooting process to quickly repair the broadband line, keeping the customer notified throughout the entire process. This ensures that the customer has minimal downtime and can run their operations without being actively involved in the broadband network intricacies. MegaPath has implemented comprehensive tools and systems to continuously monitor customers' broadband access lines and send automatic notifications if any faults are detected.

• Unlimited dial access for back-up analog service
• Automatic fail-over to analog line
• Hardware and cables required for dial back-up
• Configuration and installation of all components
• Automated fault and resolution notification via email
• 24 x 7 proactive monitoring and support
• Automated ticket creation
• Network status and availability reports