Managed HotSpot
Public Wi-Fi (Wireless Fidelity) Internet Access is quickly becoming an important amenity for many types of retail establishments. Hotels, bookstores, coffee shops, quick service restaurants, truck stops and many other retail outlets have discovered that customers will go out of their way to frequent establishments with Wi-Fi Internet service. MegaPath's Managed HotSpot Service is the perfect way to capitalize on this new trend without getting bogged down in complex networking and security issues.
Solution
- Broadband Internet access and/or VPN (optional)
- Enterprise-class Customer Premise Equipment (CPE)
- Onsite CPE installation, repair/replacement, moves/changes
- HotSpot web site with customer branding and content (including 'User Agreement')
- User authentication to restrict usage to customers and/or charge for access
- Family-friendly web access and security options
- Examples of in-store marketing materials
- Single point-of-contact for all aspects of network connectivity and security
- 24x7x365 proactive monitoring and support
Benefits
Increase
Customer Traffic
- Attract new customers
- Realize more frequent customer visits
- Encourage visits during off-times
- Avoid losing customers to competitors
Drive
Revenues and Margins
- Keep customers for longer to spur additional, high-margin purchases
- Leverage intro web site to promote high-margin offerings
- Create eCommerce web site to sell merchandise
- Charge a fee for HotSpot usage
Build
Customer Loyalty
- Tie-in with Frequent Customer programs
- Promote service in advertising and in-store marketing materials
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