Speed Test Plus - More Information & Factors That Affect Results
Speed Test Plus measures the speed of your broadband connection and the quality of the connection.
Factors That Affect Speed Test Plus Results
There are many factors that impact your test results. Throughput problems in your local area network, IP or access overhead, and network design all play a role.
Speed Not as Expected
Several factors may slow your connection, resulting in lower-than-expected speeds. Try these simple suggestions below. But if your slower speeds persist, contact your broadband service provider to see if they can determine the issue.
- Be sure to stop any downloads or programs that may be using your connection while running the Speakeasy Speed test.
- When using a wireless connection, there may be wireless interference. Try used a wired Ethernet connection instead.
- Try rebooting your modem or router and then running the test again.
If you routinely experience lower-than-expected results, contact your broadband provider so they can assist you with troubleshooting.
Interpreting Your Speed Test Plus Results
The MOS score is used to predict the quality of the voice calls over your current network. The scores range between 1 (worst) and 5 (best). A score of 4.4 is the perceived maximum for a VoIP call. A 4.0 is considered good.
For business users, you should have enough downstream capacity to accommodate office needs. VoIP calls, video streaming, web browsers, and email transfers all require downstream throughput. Upload speed is critical for making VoIP calls, sending large files, and hosting websites.
Packet loss can severely impact voice call quality by making calls sound choppy. In data usage, buffering and delays will be noticed as packets need to be resent.
High latency will be noticed on voice calls through delays in conversation and periods of silence. In addition, web pages may load more slowly.
High jitter values may cause voice packets to be delivered out of order, which can results in echo or talk-over effects.
Saving Your Speed Test Plus Results
Up to 10 of your most recent results are saved in Results History. If you do not see a saved history, please make sure that cookies are enabled in your browser settings.
- Download Speed
Download is a measure of how fast your connection delivers content to your computer or local area network. This is measured in Megabits per second (Mbps).
- Upload Speed
Upload is the measure of how fast content is sent from your computer or local area network to others on the Internet. This is measured in Megabits per second (Mbps).
- Packet Loss
A term that refers to the occasion when data units or packets (packets of information passed on the broadband connection) fail to reach their destination. This is measured as a percentage of the total data packets attempted.
In a network, latency, a synonym for delay, is an expression of how much time it takes for a packet of data to get from one designated point to another. In some usages, latency is measured by sending a packet that is returned to the sender and the round-trip time is considered the latency. Low latency is extremely important for businesses and power-users.
The variation of time of the latency across a network. This is measured in milliseconds (ms) as the average variation of time of the total data packets attempted.
A numerical score of the perceived quality of a voice call. This is calculated using the results of the packet loss, latency, and jitter tests on a scale from 1 (worst) to 5 (best). Speed Test Plus displays your MOS score at the end of the test.
Throughput is the maximum amount of communication or messaging that can be transmitted through a communication channel during an elementary unit of time, usually, in a second.
Depending on the type of channel, the addressing mechanism used in that channel, the type of messages are being transmitted and how secure the transmission needs to be—along with physical attributes like temperature, humidity and signal-to-noise ratios—actual measured throughput will vary.
If you are having difficulty getting the Speed Test Plus to run, please read our Troubleshooting page.