Customer Support

Online Support Resources

Shellshock Bug Customer Advisory

The advisory includes information about MegaPath's security practices and the outcome of MegaPath's security audit relating to the Shellshock bug. Read Advisory >>

SMB Customer Portal

Customers can manage services and add Voice seats, create trouble tickets, and make payments.

Log in to SMB Portal >>
Preview Portal >>

Enterprise Customer Portal

Enterprise customers can manage services, monitor trouble tickets, and make payments.

Log in to Enterprise Portal >>

Voice Learning Center

From basic tools to advanced configurations, learn how to use the features of your Voice service.

Visit Voice Learning Center >>

Network Status

Check network status and sign up for email notifications.

See Network Status >>

Moving Your Office

Make arrangements to move your MegaPath service.  

Call 877-611-MEGA (6342), opt. 2

Remote IT Support

Get help with LAN issues from the pros. This one-time or subscription service is now available.

Learn more >>
Use Support Code >>

Learn more >>

Explore the SMB Portal – watch videos or see examples

General Information & Forms

Service Cancellation

If you wish to cancel your MegaPath service, please make your request by telephone. Call 877-611-6342 (select option 2 then follow the menu options) between the hours of 6 am and 5 pm PT.

For provisioning, tech support, billing or other issues you can also call us at 877-611-MEGA (877-611-6342)


CALL US: 800-890-5231 to speak to one of our Business Consultants today.