MegaPath Duet Downloads
MegaPath Voice customers (before 10/1/2010):
Visit MegaPath Voice Support to view product information, videos, Online Learning Center, and manage your voice services.
Duet Hosted Voice
- Duet Hosted Quick Guide
High-level pre-installation guide to Duet Hosted service.
- Duet Hosted Features List
List of Duet Hosted Premium and Standard features and descriptions
- Duet Receptionist
Download for Duet Hosted customers who have purchased the MegaPath Duet Receptionist. MegaPath Duet Receptionist is a software interface for managing inbound calls.
- Duet Assistant Enterprise Toolbar
Download for Duet Hosted customers who have purchased the Premium Package. MegaPath Duet Assistant is a toolbar used to configure the most popular Duet Hosted features without logging into the MegaPath Duet portal.
- Duet Assistant Reference Guide
Quick Reference Guide for Duet Assistant. Explains the Duet Assistant features and how to use them.
- Duet Receptionist Reference Guide
Quick Reference Guide for Duet Receptionist. Explains the Duet Receptionist application, features, and managing calls.
- Duet Auto Attendant Reference Guide
Quick reference guide for Auto Attendants. Explains how to plan, define, and test your Auto Attendants.
- Duet Hosted Personal Portal User Guide
Detailed feature configuration guide for the Duet Hosted users. How to configure personal user features within the MegaPath Duet Personal Portal.
- Duet Voice Personal Portal Reference Guide
Quick Reference Guide for Personal Voice Portal. Explains how access and use your Personal Voice Portal.
- Duet Group Voice Portal Reference Guide
Quick Reference Guide for Group Voice Portal. Explains configure and customize your Group Voice Portal.
- Duet Hosted Configuration Guide for Polycom Phones
Phone configuration guide for customers who are providing their own Polycom phones.
- Customer Supplied LAN Configuration Guide
Network configuration guide for customers who already have a LAN in place.
- Duet Hosted Configuration Guide for Cisco/Linksys Phones
Phone configuration guide for customers who are providing their own Cisco/Linksys phones.
- Duet Salesforce Integration Configuration Guide
This guide provides instructions on how to download and configure Salesforce with your Duet Hosted service
- Duet Salesforce Integration Reference Guide
Quick Reference Guide for Duet Salesforce Integration. Explains Duet Salesforce Integration and key features.
- Duet Salesforce Plug-In
Download for Duet Hosted customers who have purchased the Premium Package. MegaPath Duet Salesforce is a plug-in that integrates MegaPath Duet Hosted service with Salesforce.com.
- Duet Salesforce Integration Demo
Flash demo for Duet Salesforce Integration that shows an admin and end user how to install and configure Salesforce as well as demonstrate its use.
Duet, Duet PRI & Duet SIP Trunking
User and Administrator Guides
Standard Integrated Broadband
Email Configuration Guides
TCP/IP Configuration Instructions
Voice Regulatory Information
It is important for all VoIP customers to have a clear understanding of MegaPath's E911 service capabilities. Please click the document below to review these capabilities.