Duet PRI voice and data service from MegaPath delivers full-featured business-class phone service and lightning fast Internet T1 service using your existing digital PBX system. MegaPath Duet PRI relies on next-generation Voice over Internet Protocol (VoIP) technology that lets us deliver up to 24 phone lines and up to 1.5 Mbps of T1 Internet service over a single circuit, so you get both voice and data for one low flat monthly rate, and pay less for long-distance calls. There are no upfront costs or new equipment or phones to buy, so you can start saving today.

Unlike consumer-grade VoIP, MegaPath’s Duet service never rides the public Internet so your phone calls are always crystal clear and the reliability, security, and overall performance are second to none. In addition, we make it easy to switch your service with no start-up costs or downtime.

Voice Features Unlimited Local Calling* Competitive Long Distance Rates * Inbound Caller ID Name Inbound Caller ID Number Outbound Caller ID Block/Unblock Call Waiting Direct Inward Dial (DID) number Directory Listing 411 Directory Assistance E911 Emergency Service***

Data Features Business-Class T1 Internet Access 50 Email Accounts Spam Filtering Domain Name Management Static IP's Optional Features 800 Numbers Additional DID’s

Business Features that Make Sense

With MegaPath Duet PRI you can get as many phone numbers (DIDs) as you need, so all your employees can have their own phone number regardless of how many lines you purchase. Duet PRI also includes a dedicated port(s) for fax machines, alarm systems, and other devices. With unlimited local and low per-minute rates for long-distance calling, caller ID and call waiting, you can enhance the performance of your existing digital PBX with features that make sense to a small-to-midsize business.

Duet Voice & Data Service
Availability	Check Availability
Number of Phone Lines	5-24
Installation	Professional Onsite Installation
Equipment	Included
Local Calling	Included
Domestic Long Distance	$.029 per minute
Internet Access Type	1.5 Mbps T1
Faxing	Supported
E-911***	Supported
Voicemail	Free for a limited time. Get voicemail for every line in your bundle.
Email Accounts	50
Domain Name Management	Included
IP Address Type	Static
Service Level Agreements	Service Available - 99.9% Mean Time To Restore(MTTR) - 4 Hours Installation Interval - 30 Business Days
Anti-Spam	Included

* See Duet Term & Conditions for details.

***E911 service will not be available if there is a power failure, a disruption in the T1 line, or a malfunction of the broadband router. MegaPath strongly recommends that you maintain an alternative method of calling emergency services at all times.

How It Works

Duet^SM PRI is a business-grade voice and data service with up to 23 phone lines and up to 1.5 Mbps of T1 Internet access.

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When you sign up for our Duet PRI Voice and Data service, MegaPath installs a private T1 circuit at your location, with specialized voice/data routing equipment on either end. Your traffic is delivered over MegaPath's robust, private all-optical MPLS network, allowing us to prioritize voice traffic over other data traffic. This ensures crystal clear voice service and the reliability you expect from a business-class phone service.

Duet PRI is compatible with your existing phone system so you don't have to buy new equipment. You can even keep your existing number and add additional DIDs (Dedicated Inward Dial) to provide unique phone numbers for each of your employees. There's no downtime because we don't port your numbers over or connect your phones until your Duet PRI service is in place.

Service Availability Check

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MegaPath Duet - Frequently Asked Questions

What is Duet?
Duet is a business-class voice and data service from MegaPath. We’ve combined these services into a simple, full-featured communications package for small and medium-sized businesses – and larger companies with multiple branch offices. Duet voice and data packages include unlimited local calling, unlimited domestic long-distance for analog phones and competitive long-distance rates for PBXs/IP-PBXs, and high-speed Internet access. By bundling voice services with a true high-speed Internet connection, businesses can realize big savings, lock in their monthly telecom costs, and enjoy the benefits of one bill, one reliable vendor and excellent customer service.

Is Duet a new company?
Actually, no. Duet is brought to you by MegaPath, a leading provider of Internet Protocol (IP) data, voice and security services. MegaPath was one of the first companies to offer high-speed broadband services specifically for businesses when the telecom industry opened to more widespread competition nearly 10 years ago. Since then, many telecom companies have come and gone. But by delivering superior customer service and exceptional value, MegaPath continues to provide service to over 20,000 business customers nationwide and has been recognized by many prestigious organizations and publications.

What makes Duet so unique?
It really saves you money! We’re not only confident that we can provide you with a reliable, high-quality, bundled voice and data service; we also believe that we have the lowest price out there in the marketplace today. Our friendly, knowledgeable account representatives can’t wait to talk to you to tell you how much we can save your business.

Do I need a new phone system or phone number if I change providers?
No, Duet is compatible with your existing phone system and you can keep your existing phone numbers. It’s our goal to make your changeover to our phone and data service as seamless and simple as possible.

How long does it take to establish VoIP and broadband phone service?
It typically takes between 20 and 30 business days to establish your broadband Internet connection and your phone service is activated quickly thereafter in a simple process called “porting” that moves your phone number from your old provider to Duet.

Do I need to be present?
Well, yes. Remember we said we’re friendly and we’d love to meet you. Besides, you need to be on-site to accept delivery of your high-speed line so we don’t have to reschedule with the local telephone company. We also need to hook-up our equipment.

Where does the Local Telephone Company install the new line?
The new high-speed connection will be installed at the Network Interface Device (NID) or Minimum Point of Entry (MPOE). But remember, we take care of everything. You don’t have to know what telecom acronyms stand for ... that’s what you’re friends here at MegaPath are for. But if you’re one of those techies that must know, the NID and MPOE are typically located in a designated area of your building where all the telephone lines run into your location.

Will my phone service be interrupted during this process?
No way. We know your business relies on your phones. You need to be accessible for your customers just the way we like to be there for you. We order a completely separate line to your location and get your Duet service up and running before you connect your phones.

Will the field technician configure my Local Area Network (LAN) during the equipment installation?
No. Our customers generally have a local support person or systems integrator who can easily handle these LAN activities because they know your local area network best.

What if additional wiring is needed to connect the new line?
In the unlikely event that our field technician is unable to find an available pair of wires to connect the new line to the location where we are installing your equipment, new wiring will be required. Our technicians will install up to 50 feet of wiring provided the total install time does not exceed 15 minutes. If the install time is more than that and the wiring exceeds 50 feet or other extraordinary conditions exist, we will provide you with a quote for the extra work or recommend that you find a vendor to perform the extended wiring. You will be informed of this situation immediately. Our technicians have pretty much seen it all and they are experts at making this process as simple as possible for you.

Is there a chance I may not get the service that I ordered?
There is a small chance that service will not be able to be established. If the Local Telephone Company does not have enough facilities to support the new line, we may not find that out until the physical installation. We will inform you of this problem as soon as we are notified. If this is the case, MegaPath will offer you an alternative comparable service, if available.

How can you offer such low prices?
It has a lot to do with next-generation Voice over Internet Protocol (VoIP) technology that let’s us deliver many phone lines and Internet access over a single circuit. This reduces our network expenses, since we don’t have to pay for multiple lines and provide these services separately. So, we can pass on big savings to you! By the way, we deliver your voice services over a reliable, secure and private network—completely separated from and prioritized over your Internet traffic. Your telephone calls are not going over the public Internet, like they might be through a lot of other low-priced VoIP providers out there in the marketplace. That’s why we call Duet business-class service.

Do you support E-911 emergency service?
Yes, our network provides enhanced 911 services and was designed to do so from the get-go. That means when you dial 911 you will be immediately directed to the appropriate public safety answering point (PSAP) with identifying information for your emergency services. However, in the rare case that you suffer a power outage at your location or your broadband service is down, you will not be able to dial 911 using our service.

Anything else I need to know about Duet?
Did we mention that we were friendly and knowledgeable and we could save you a lot of money? Actually, there is one more thing. You need to know our telephone number. It’s 1-866-408-4916.