Save Up to 50% on Phone & Internet **
Don't keep paying the other phone company up to twice as much for an inferior service. Get Duet Voice and Data service and enjoy crystal clear calling, faster Internet access, superior service and the premium calling features you need to grow your business.
Duet is the smart, easy choice for phone and Internet service because it's all-inclusive. For one low, flat monthly price you get unlimited local and long-distance calling,* high-speed SDSL or T1 Internet access and premium calling features in flexible packages to fit your needs, from 2 to 24 phone lines.
Voice Features
- Caller ID
- Call Waiting
- Call Forwarding-Always
- Call Forwarding-Busy
- Call Forwarding-No Answer
- Missed Call (*69)
- Call Again (*66)
- Call Transfer
- Hunting
- Directory Listing
- 411 Directory Assistance
- E911 Emergency Service***
|
Data Features
- Business-class SDSL or T1 Internet Access
- 50 Email Accounts
- Spam Filtering
- Domain Name Management
- Static IP's
|
Switching is Easy
We've made it incredibly easy to switch to Duet Voice and Data service. There are no start-up fees, no installation cost, no equipment to buy, and our friendly, knowledgeable technicians and customer service representatives take care of everything.
| Duet Voice & Data Service |
| Availability |
Check Availability |
| Number of Phone Lines |
2-24 |
| Installation |
Professional Onsite Installation |
| Equipment |
Included |
| Local Calling |
Included |
| Domestic Long Distance |
Unlimited & Included |
| Internet Access Type |
SDSL or T1 |
| Faxing |
Supported |
| Voicemail |
Free for a limited time. Get voicemail for every line in your bundle. |
| Email Accounts |
50 |
| Domain Name Management |
Included |
| IP Address Type |
Static |
| Service Level Agreements |
- Service Available - 99.9%
- Mean Time To Restore(MTTR) - 4 Hours
- Installation Interval - 30 Business Days
|
| Anti-Spam |
Included |
* See Duet Terms & Conditions for details.
** Price comparison savings are based on competitor's pricing of comparable services as of 3/15/07. Savings may vary by market and provider. Price comparisons exclude universal service fund charges and applicable federal, state and local taxes and surcharges.
*** E911 service will not be available if there is a power failure, a disruption in the T1 line, or a malfunction of the broadband router. MegaPath strongly recommends that you maintain an alternative method of calling emergency services at all times.
Compare and Save
Duet Voice and Data services combine business-class phone service and high-speed Internet access into one low monthly bill. With Duet, there are no start-up costs and no down payment, and you'll pay up to 50% less than what the traditional phone companies charge per month.
Now, you don't need to waste hours or days calling and doing online research to compare us against constantly changing offers - we've done the work for you to make your life simpler. Check out our rates for a typical customer with analog phones in the Northeast versus the competition, below. Then pick up the phone and call our friendly and knowledgeable representatives at 866-408-4916.
| What You Pay For |
Duet Monthly |
Other Phone Company Average Monthly |
Annual Average Savings |
% Saved |
1-2 Phone Lines
+ Internet Access
|
$99 * |
$195 ** |
$1160 |
46-52% or more! |
3 Phone Lines
+ Internet Access |
$129 * |
$262 ** |
$1655 |
48-55% or more! |
4-24 Phone Lines
+ Internet Access
|
Call us for similar savings!
877-634-2728 |
* See Duet Terms & Conditions for details.
** Price comparison savings are based on competitor's pricing of comparable services as of 3/15/07. Savings may vary by market and provider. Price comparisons exclude universal service fund charges and applicable federal, state and local taxes and surcharges
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MegaPath Duet - Frequently Asked Questions
What is Duet?
Duet is a business-class voice and data service from MegaPath. We’ve combined these services into a simple, full-featured communications package for small and medium-sized businesses – and larger companies with multiple branch offices. Duet voice and data packages include unlimited local calling, unlimited domestic long-distance for analog phones and competitive long-distance rates for PBXs/IP-PBXs, and high-speed Internet access. By bundling voice services with a true high-speed Internet connection, businesses can realize big savings, lock in their monthly telecom costs, and enjoy the benefits of one bill, one reliable vendor and excellent customer service.
Is Duet a new company?
Actually, no. Duet is brought to you by MegaPath, a leading provider of Internet
Protocol (IP) data, voice and security services. MegaPath was one of the
first companies to offer high-speed broadband services specifically for businesses
when the telecom industry opened to more widespread competition nearly 10
years ago. Since then, many telecom companies have come and gone. But by
delivering superior customer service and exceptional value, MegaPath continues
to provide service to over 20,000 business customers nationwide and has been
recognized by many prestigious organizations and publications.
What makes Duet so unique?
It really saves you money! We’re not only confident that we can provide
you with a reliable, high-quality, bundled voice and data service; we also
believe that we have the lowest price out there in the marketplace today. Our
friendly, knowledgeable account representatives can’t wait to talk to
you to tell you how much we can save your business.
Do I need a new phone system or phone number if I change providers?
No, Duet is compatible with your existing phone system and you can keep your
existing phone numbers. It’s our goal to make your changeover to our
phone and data service as seamless and simple as possible.
How long does it take to establish VoIP and broadband phone service?
It typically takes between 20 and 30 business days to establish your broadband
Internet connection and your phone service is activated quickly thereafter
in a simple process called “porting” that moves your phone number
from your old provider to Duet.
Do I need to be present?
Well, yes. Remember we said we’re friendly and we’d love to meet
you. Besides, you need to be on-site to accept delivery of your high-speed
line so we don’t have to reschedule with the local telephone company.
We also need to hook-up our equipment.
Where does the Local Telephone Company install the new line?
The new high-speed connection will be installed at the Network Interface Device
(NID) or Minimum Point of Entry (MPOE). But remember, we take care of everything.
You don’t have to know what telecom acronyms stand for ... that’s
what you’re friends here at MegaPath are for. But if you’re one
of those techies that must know, the NID and MPOE are typically located in
a designated area of your building where all the telephone lines run into
your location.
Will my phone service be interrupted during this process?
No way. We know your business relies on your phones. You need to be accessible
for your customers just the way we like to be there for you. We order a completely
separate line to your location and get your Duet service up and running before
you connect your phones.
Will the field technician configure my Local Area Network (LAN) during
the equipment installation?
No. Our customers generally have a local support person or systems integrator
who can easily handle these LAN activities because they know your local area
network best.
What if additional wiring is needed to connect the new line?
In the unlikely event that our field technician is unable to find an available
pair of wires to connect the new line to the location where we are installing
your equipment, new wiring will be required. Our technicians will install
up to 50 feet of wiring provided the total install time does not exceed 15
minutes. If the install time is more than that and the wiring exceeds 50
feet or other extraordinary conditions exist, we will provide you with a
quote for the extra work or recommend that you find a vendor to perform the
extended wiring. You will be informed of this situation immediately. Our
technicians have pretty much seen it all and they are experts at making this
process as simple as possible for you.
Is there a chance I may not get the service that I ordered?
There is a small chance that service will not be able to be established. If
the Local Telephone Company does not have enough facilities to support the
new line, we may not find that out until the physical installation. We will
inform you of this problem as soon as we are notified. If this is the case,
MegaPath will offer you an alternative comparable service, if available.
How can you offer such low prices?
It has a lot to do with next-generation Voice over Internet Protocol (VoIP)
technology that let’s us deliver many phone lines and Internet access
over a single circuit. This reduces our network expenses, since we don’t
have to pay for multiple lines and provide these services separately. So,
we can pass on big savings to you! By the way, we deliver your voice services
over a reliable, secure and private network—completely separated from
and prioritized over your Internet traffic. Your telephone calls are not
going over the public Internet, like they might be through a lot of other
low-priced VoIP providers out there in the marketplace. That’s why
we call Duet business-class service.
Do you support E-911 emergency service?
Yes, our network provides enhanced 911 services and was designed to do so from
the get-go. That means when you dial 911 you will be immediately directed
to the appropriate public safety answering point (PSAP) with identifying
information for your emergency services. However, in the rare case that you
suffer a power outage at your location or your broadband service is down,
you will not be able to dial 911 using our service.
Anything else I need to know about Duet?
Did we mention that we were friendly and knowledgeable and we could save you
a lot of money? Actually, there is one more thing. You need to know our telephone
number. It’s 1-866-408-4916.