Corporate Policies

MegaPath Documents

When placing an order with us and using our services, you do so under these Terms and Conditions and Acceptable Use Policy. MegaPath provides its Services subject to:

Terms and Conditions governing our business relationship with you. (For orders placed on or after June 19, 2017.)

See Archived Terms & Conditions

Terms and Conditions (For orders placed between April 17, 2017 and June 18, 2017.)
Terms and Conditions (For orders placed between January 9, 2017 and April 16, 2017.)
Terms and Conditions (For orders placed between August 1, 2016 and January 8, 2017.)
Terms and Conditions (For orders placed between April 24, 2015 and July 31, 2016.)
Terms and Conditions (For orders placed between October 1, 2014 and April 23, 2015.)
Terms and Conditions (For orders placed between August 25, 2014 and September 30, 2014.)
Terms and Conditions (For orders placed between August 07, 2013 and August 24, 2014.)
Terms and Conditions (For orders placed between June 18, 2013 and August 6, 2013.)
Terms and Conditions (For orders placed between September 18, 2012 and June 17, 2013.)
Terms and Conditions (For orders placed between April 17, 2012 and September 17, 2012.)
Terms and Conditions (For orders placed between January 2, 2012 and April 16, 2012.)
Terms and Conditions (For orders placed between October 10, 2010 and January 1, 2012.)

Acceptable Use Policy governing your use of the Internet and our Internet-related services such as email and Web hosting. (Updated September 22, 2014)
Privacy Statement governing the privacy of your information. (Updated April 23, 2015)
Service Level Agreements behind our products and service. (For all orders on or after February 26, 2016)
Service Level Agreements behind our products and service. (For all orders placed before February 26, 2016)
Standard Fee Schedule (Updated March 1, 2017)
SMB Services Exhibit (Updated March 1, 2017)
Ancillary Call Rates (Updated February 28, 2013)
Copyright (DMCA) Policy (Updated April 23, 2015)
Subpoena Policy (Updated December 28, 2016)
Customer Notification of 911 Service Capabilities For Voice over Internet Protocol Customers
Internet Access Service Network Management Disclosure
MegaPath W-9 Form

SLA Claims
If you need to file an SLA claim, please fill out the following online form:
SLA Claim Form

Other Terms and Conditions

Duet Documents

The following set of Terms and Conditions apply only to those MegaPath customers who purchased our Duet Services.

Colocation, Managed and API Documents

The following set of documents apply only to our customers who originally purchased Colocation, Managed and API Services from Speakeasy. These terms apply regardless of the date such Services were purchased.

Master Service Agreement (MSA) with Addendums A, B, C, D

Speakeasy Documents

The following set of documents apply to only our customers who originally purchased services from Speakeasy.

Covad Voice Service Documents

The following set of documents apply only to our customers who originally purchased Covad Voice Services from Covad.

If you purchased Covad Voice Services bundled with Hosting Service, the Hosting Service is subject to the following document:

Hosting Services Online Agreement

Tariffs

Michigan - Regulations and Schedule of Interstate Charges Applying to Local End-User Telecommunications Service Within the State of Michigan

MegaPath Corporate Policies