COSTA MESA, CA, June 22, 2009 — MegaPath, Inc., the leading provider of managed IP data, voice, and security services in North America, announced today that Commercial Lumber and Pallet Company (CLC), a manufacturer of new quality wooden pallets, has deployed MegaPath’s Premium T1 service to deliver reliable, high-speed Internet connectivity for its locations in City of Industry and Beaumont, California. MegaPath’s fully-managed service helps ensure that CLC’s onsite staff can better serve customer requirements with consistent Internet access, while remote employees have reliable access to corporate applications and information.
“As a small business without a dedicated IT department, we required more than a basic Internet connection. We needed a service that would monitor the line twenty-four hours a day, seven days a week, allowing us more time to focus on our customers,” said Jeff Sano, Controller of CLC. “MegaPath’s Premium T1 service solved our latency problems and provided us with the protection to confidently conduct business online without risking a security breach. Since the implementation, we have seen a dramatic increase in productivity that has definitely impacted our bottom line.”
Coupled with the company’s leading security services, MegaPath’s Premium T1 service provides CLC with integrated Firewall, Intrusion Prevention and Anti-Virus protection. This allows CLC to confidently provide employees with Internet access without risking data theft or loss due to an unsecured connection. In addition, the service’s low latency and security features enable CLC’s sales force to easily place customer production orders onsite and in real-time via the Web.
“MegaPath enables our customers to focus on their business without worrying if their Internet connection is up and running,” said Dan Foster, SVP of Sales at MegaPath. “Our managed Premium T1 service combines a fast, reliable connection, with leading security services to deliver a one-two punch that allows CLC’s offices and remote workers to share information in real-time to maximize productivity.”
As part of its Premium T1 service, MegaPath proactively monitors the dedicated line, which is supported by redundant Network Operation Centers (NOC) and is available in 1.5Mb, 3.0Mb, 4.5Mb and 6.0Mb. MegaPath constantly monitors for threats to ensure security protocols are being met and a customer’s assets are protected. The service also includes installation and on-site technical support, and unlike other service providers, MegaPath provides a dedicated Account Manager who understands the business and is able to address specific needs as they arise.
MegaPath’s dedication to superior customer service caught Sano by surprise when he realized that it was more than typical marketing hype. “Unlike some of the other service providers I have dealt with, MegaPath makes my business a priority. I have a dedicated account manager who is always responsive, answers my questions and resolves issues as quickly as possible,” stated Sano.“In the past when I had an issue or question, I became accustomed to being placed on hold and transferred multiple times just to hit a dead end. MegaPath has entirely changed my perspective on customer service and has set the bar high for all of our other vendor relationships.”
About Commercial Lumber and Pallet Company
Commercial Lumber and Pallet Company (CLC) is a leading manufacturer of new quality wooden pallets. Originally established in 1941 as Commercial Lumber Company, a wholesaler of industrial lumber products, CLC opened its first pallet facility in the City of Industry, California in 1975. Since 1975, CLC has become one of the largest manufacturers of new wooden pallets in the nation. With over 300 employees across two facilities in City of Industry and Beaumont, Calif., we manufacture and ship between eight to 10 million board feet of lumber per month respectively. CLC provides quality products and service throughout California, Arizona and Nevada. For more information, visit www.clcpallets.com
MegaPath is a leading business communications and network provider that helps businesses fully leverage the cloud. MegaPath’s award-winning service portfolio includes Voice, Unified Communications, SD-WAN, WiFi, and Internet services, backed by dedicated project management and 100% US-based technical support. MegaPath is uniquely positioned to deliver custom managed solutions to businesses that desire a broad range of high-value services from a single nationwide provider. With over twenty years of expertise, MegaPath empowers businesses of all sizes to simplify operations, improve communications, increase productivity, and lower costs.
To learn more about MegaPath’s leading service offerings, please visit www.megapath.com.
MegaPath Media Contact:
Welz & Weisel Communications