Pleasanton, Calif. – October 3, 2016 – MegaPath, a leading provider of voice, data, security and cloud services in North America, today announced the launch of its newest Proactive Monitoring service. For a limited time, the service is included at no additional charge with the purchase of MegaPath’s T1, Bonded T1, Business Ethernet and Fiber Access services.
The service provides network administrators with a highly intuitive self-service portal, allowing them to turn notifications on or off, set pre-determined schedules for monitoring and change notifications preferences – minimizing downtime and disruptions to business productivity.
“Even the most resilient business Internet connections are vulnerable to a fiber cut, power outage or equipment failure. With so much riding on their Internet connectivity, business owners and IT managers need to know immediately when one of their locations may be experiencing a service disruption,” said Arnaud Gautier, Chief Marketing Officer, MegaPath. “With the increased visibility and control our Proactive Monitoring service provides, and by including it at no cost with our T1, Ethernet and Fiber Access services, we are empowering companies to more quickly identify and resolve disruptions.”
MegaPath Proactive Monitoring service constantly checks the status of a MegaPath-provided circuit with a static public IP address—24/7/365. If the service confirms a down-event, it automatically contacts the customer via email and creates a trouble ticket for MegaPath technical support to immediately begin troubleshooting the issue.
With today’s release, MegaPath now includes Proactive Monitoring at no additional cost for MegaPathT1, Bonded T1, Business Ethernet and Fiber Access services purchased on or before December 31, 2016. Customers that purchase other MegaPath Internet access services, including Dedicated DSL/ADSL, SDSL, Asymmetrical Ethernet, and Business Cable, have access to MegaPath Proactive Monitoring for an additional monthly fee.
MegaPath is a leading business communications and network provider that helps businesses fully leverage the cloud. MegaPath’s award-winning service portfolio includes Voice, Unified Communications, SD-WAN, WiFi, and Internet services, backed by dedicated project management and 100% US-based technical support. MegaPath is uniquely positioned to deliver custom managed solutions to businesses that desire a broad range of high-value services from a single nationwide provider. With over twenty years of expertise, MegaPath empowers businesses of all sizes to simplify operations, improve communications, increase productivity, and lower costs.
To learn more about MegaPath’s leading service offerings, please visit www.megapath.com.
MegaPath Media Contact:
Welz & Weisel Communications