Customers enter your store with cell phones in hand. Discover the customer data that retailers of any size can gather using Managed WiFi.
Mergers and acquisitions happen – it seems every other day – in the telecom industry. If your Unified Communications provider has been acquired, what will be the impact to your business?
A lot has been written about the increased agility, customer service and productivity benefits of using Cloud-based business communications services.
It’s likely that at least one of your teammates is working remotely today. Working from home and flex-time is coming to play a major role in an employee’s decision to take or leave a job.
Cloud communications services are today’s mainstream alternative to on-premises phone systems. Here we look at 10 popular reasons why businesses are moving to the Cloud.
Today’s businesses depend on their IT infrastructure and applications to work all the time, without disruption, and SD-WAN is becoming the popular solution.
Process and service disruptions, whatever the cause, can have a devastating economic impact on businesses. Take Hurricane Sandy, for instance. In the fall of 2012, this catastrophic storm impacted more than 300,000 businesses in the United States alone, with total economic losses estimated at 72 billion dollars.
As digital innovation continues, the differences between working in the office, a coffeehouse, your own backyard or even at the lake will soon fade away. People won’t have to work remotely if they don’t want to, but the office is already becoming just one of many locations where work occurs.
Redundant Internet connections as well as circuit monitoring, load balancing, and failover services are becoming mainstream. That’s because a solid Internet connection is mission-critical for most businesses. And even the most resilient business-class Internet services are vulnerable to the unexpected.
Email is useful but very linear and one-way. It’s also difficult to manage. Many workers are overwhelmed by their burgeoning Inboxes, and actually waste time trying to manage them. The answer, for many companies, could be collaboration technologies that combine multiple real-time communications technologies into a single interface.
Whether your business adopts consumer-grade technologies (or the business counterpart), there are advantages for both IT and the company at large. Here’s a look at some of the anticipated next-generation technologies we may see in the workplace a few years from now.
Digital leadership is a buzzword that is trending in many businesses today, and some people are of the mistaken belief that the practice is all about technology. In fact, the injection of technology into the leadership-relationship mix simply provides companies with a host of advantages and a few challenges.
According to Apple, for every iPhone sold, about 119 apps have been downloaded. Yet fewer than a quarter of those apps are actually used in any given month. How about you? Are you dealing with app overload? Check out these tips to regain control of your Smartphone.
The newest generation to enter the workforce is the driving force behind workplace change. These tech-savvy workers have some great things to teach businesses about communication and engagement. Are we ready to learn?
Employee engagement and organizational culture issues are top-of-mind for employees and their leaders. In fact, a Deloitte study revealed these issues are the number one concern around the world. Could standard phone systems be part of the problem?
As unified communications (UC) services become the norm, how much thought have we given to UC etiquette? Consider this advice before you hold your next video conference.
Key performers in every organization need easy access to a wide range of individuals and teams in order to make the greatest contribution. But optimizing their valuable time is also important. Consider these tips on reducing collaboration friction.
Every business needs to be ready to handle any contingency that could affect operations. In this post, we discuss a few more leading solutions that are making IT preparedness planning easier.
Many of the features and capabilities of today’s cloud communications and connectivity solutions boost productivity in the best of times, and provide business continuity capabilities in the worst of times. In this post, we discuss some of the specific best practices and leading solutions that are making IT preparedness planning easier.
Setting up your own site-to-site VPN lets you maintain control of your WAN, but can be fraught with unforeseen costs and risks. Learn some of the technical and organizational challenges and risks as well as available VPN options.