Ethernet over Copper (EoC) or Ethernet over DS1 (EoDS1), depending on availability.
Symmetrical speed options: 2, 3, 5, 8, 10, 15, 20, 25, 30, 35, 40, 45 Mbps, 1 Gbps.
Over 800 Central Offices across 50 major markets in the U.S.
Layer 3 termination. The router is not included and needs to be purchased or rented.
Professional installation and set-up for your Ethernet service.
Service Level Agreement
The following service level guarantees are backed by invoice service credits:
- Installation interval: 45 days or 60 days depending on service ordered
- Availability (uptime): 99.99% guaranteed uptime (100% with Proactive Monitoring)
- Mean time to restore: 4 hours
- Roundtrip latency: 110 ms
- Data delivery: 99.90%
View our SLAs for full details.
Expert Business Ethernet support technicians are available 24/7/365 to answer customer questions and resolve any issues promptly. Our self-service customer portal makes it easy to check order status, update account information, access support, and pay your bill whenever, wherever.