Each T1 connection is provisioned with an industry-standard DS1 loop.
Eight speed options: 1.5, 3.0, 4.5, 6.0, 7.5, 9.0, 10.5, and 12.0 Mbps.
Purchase a business-class router and it's warranted for one year; rent a router and it's warranted for the life of the product. Or use your own equipment if it meets our requirements.
We facilitate professional installation and set-up of your T1 service.
Service Level Agreement
Our service level guarantees are backed by invoice service credits:
- Installation interval: 45 days or 60 days depending on service ordered
- Availability (uptime): 99.99% guaranteed uptime (100% with Proactive Monitoring)
- Mean time to restore: 4 hours
- Roundtrip latency: 110 ms
- Data delivery: 99.90%
View our SLAs for full details.
Expert T1/Bonded T1 Internet support technicians are available 24/7/365 to answer customer questions and resolve any issues promptly. Our self-service customer portal makes it easy to check order status, update account information, access support, and pay your bill whenever, wherever.