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877-701-8272
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877-523-5175
 

Partner Support

Contacting Partner Support

 

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MegaPath Partner Support Contacts

Dedicated Channel Team:

For Sales Support, please contact your dedicated channel sales representative or call 877-701-8272 (Option 1)

Partner Support:

By Phone: 888-886-6116 (Option 3)

By Email: channelsupport@megapath.com

Escalations:

If a service order falls outside of normal provisioning time frames, or if a trouble ticket falls outside of response or repair service level agreements, use this escalation path*.

* Master Agents will receive their own Escalation Path from their Channel Manager, which will include your dedicated team contacts, in addition to the path provided at this link. Please refer to your Master Escalation Path whenever possible.

Partner Portal Assistance:

By Email: channelsupport@megapath.com

By Phone: 877-611-6342

Via Customer Portal: http://my.megapath.com

Resources

“One of the reasons we’ve chosen MegaPath as a strategic partner for CNSG is the ability to satisfy so many different clients’ needs with their product set.”

–David Wilson, Chief Operating Officer, CNSG

See More Success Stories

Partner Resources

* Master Agents will receive their own Escalation Path from their Channel Manager, which will include your dedicated team contacts, in addition to the path provided at this link. Please refer to your Master Escalation Path whenever possible.

I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.
I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.
I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.