Success Story: Drew’s Entertainment
“If another disaster like Hurricane Sandy occurs, we can still keep the business up and running...”
– Les Kurin, IT, Drew Route 22 Properties
(parent company of Drew's Entertainment)
Drew’s Entertainment creates, produces, compiles and sells competitively priced recorded music for all seasons, themes, events, trends and holidays. Featuring the greatest party songs of all time, its music compilations have sold over 50 million albums since 1994.
Hauling the old phone system to the new location simply didn’t make sense. It would require immense labor costs to rip out the “old stuff” and get everything up and running in the new building. Besides, the old set-up was antiquated. It wasn’t Voice over Internet Protocol (VoIP)-based, and it lacked many of the business-productivity upgrades that VoIP allows. “Had we stuck with the old system, the transitional financial burden would have been too great for us,” Kurian says.
The upgrade in phone features has enhanced productivity and connectivity for the employees of Drew Route 22 and its subsidiaries. For example, Hosted Voice allows them to call from anywhere – using any device – and the person on the other end of the line sees the same, company-based phone number on the screen. When an associate, partner or customer calls, the Find Me/Follow Me feature ensures that it rings to whatever device that employee is using. “It makes working on the road or at home seem just like working in the office,” Kurian says.
Kurian and the Drew Route 22 senior management team were already committed to switching to MegaPath Hosted Voice and Hosted Exchange after making the move to the new building. But the aftermath of Hurricane Sandy demonstrated how they could dramatically improve operations – while sharply reducing costs – by adding on MegaPath Enterprise Cloud for a broad range of infrastructure, applications and network IT services. “The storm seriously damaged the carpet and walls,” Kurian says. “So, naturally, the servers were destroyed. We decided then and there to opt for Enterprise Cloud, and we were quickly able to restore all of the data and applications that we kept on the old servers and hardware. Without Enterprise Cloud, we cannot imagine how long that would have taken.”
“Thanks to MegaPath's cloud-based solutions, our hardware and equipment is now managed off-site within a highly secure environment.”
Drew Route 22 Properties
(parent company of Drew’s Entertainment)
Drew’s Entertainment sand Drew Route 22 once depended upon six servers to handle all of its departments, like HR, finance, sales and marketing. This no longer the case after implementing MegaPath’s services. “Today, we have just three,” says Kurian, who works for the company as a consultant and is now recommending MegaPath hosted products to his other clients. “Our employees can run any report they want to on the cloud. They can administer new licenses, track royalties, and so much more. It used to require a lot of money up front to get this in place, and then you’d have to hire many different vendors to keep it all running. It’s not like that with MegaPath. The support for everything is all in one place.”
Our customers’ successes make our work worthwhile. What we do isn’t only about MegaPath’s services and products, but also about how we can help businesses thrive in today’s competitive market.
MegaPath relies on customer-focused case studies to spread the word about how our industry’s technology can positively impact small, medium, and enterprise businesses. We want to spread the word about your successes—for example, growth, improved productivity, or decreased costs—since implementing services or products from MegaPath.
If you are interested in celebrating your business’ strengths and successes by being showcased in a MegaPath case study, please contact us today!
If selected, your experience could be developed into one or more of the following:
All customers interviewed for a MegaPath case study will receive a small token of appreciation. While we won’t be able to showcase everyone who offers to share a success story, each story will be carefully reviewed and given full consideration.