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Success Story: Kalijarvi, Chuzi & Newman, P.C.

“We’re a small law firm, and we don’t have a lot of margin for error in the services we choose. MegaPath Hosted Voice saves us $1000 a month.”

– George Chuzi, Partner, Kalijarvi, Chuzi & Newman, P.C.

KCN uses MegaPath Hosted Voice

Kalijarvi, Chuzi & Newman, P.C. is an employment law firm in Washington, D.C. Founded in 1975, the firm has had a variety of phone service solutions over the past 35 years. The firm has twelve employees, including one partner who teleworks from Germany.

The Challenge

  • Wanted improved savings and service
  • Required reliable phone service with clear voice quality, conferencing support, and other advanced features
  • Needed to support teleworkers

The Solution

  • MegaPath Hosted Voice saved the company $1000 per month
  • MegaPath voice-optimized network voice-optimized network and voice call prioritization technology ensure clear call quality
  • With MegaPath Teleworker service, remote employees can call co-workers via four-digit extension and receive forwarded or transferred calls

The Result

  • The firm switched to MegaPath and began saving $1000 a month
  • The clarity of MegaPath voice calls is “much better” than with their previous VoIP provider, and the firm’s employees take full advantage of advanced features
  • Clients reach the remote worker seamlessly by calling a local phone number

Improved Savings and Service

Cost Savings

When a salesperson showed the firm that they could save money with MegaPath, they took a close look at their invoices from the previous provider and found numerous overcharges, which resulted in months of frustrating communication.

The firm switched to MegaPath and began saving $1000 a month. When they had a concern about their first bill, MegaPath responded immediately and credited them the next day.

“I also appreciate MegaPath’s responsive customer support team. They make it clear that they really want our business. It's a refreshing way for a company to deal with customers.”

–George Chuzi, Partner
Kalijarvi, Chuzi & Newman, P.C.

Functionality

MegaPath’s voice-optimized network and voice call prioritization technology ensure clear call quality. MegaPath Hosted Voice also delivers a variety of advanced features, which are easy to customize and manage through a web-based portal.

The clarity of MegaPath voice calls is “much better” than with their previous VoIP provider, and the firm’s employees take full advantage of advanced features like Voicemail as Email, which makes it easy to check voicemail from home.

Teleworking

With MegaPath Teleworker service, a single remote employee can be fully integrated into the phone system. The teleworker can call coworkers via four-digit extension and receive forwarded or transferred calls.

Clients reach the partner in Germany seamlessly by calling a local phone number, and they see a local number on Caller ID when she calls them.

Download This Case Study

Our customers’ successes make our work worthwhile. What we do isn’t only about MegaPath’s services and products, but also about how we can help businesses thrive in today’s competitive market.

MegaPath relies on customer-focused case studies to spread the word about how our industry’s technology can positively impact small, medium, and enterprise businesses. We want to spread the word about your successes—for example, growth, improved productivity, or decreased costs—since implementing services or products from MegaPath.

If you are interested in celebrating your business’ strengths and successes by being showcased in a MegaPath case study, please contact us today!

If selected, your experience could be developed into one or more of the following:

  • A video case study
  • A printed case study
  • A printed customer quote

All customers interviewed for a MegaPath case study will receive a small token of appreciation. While we won’t be able to showcase everyone who offers to share a success story, each story will be carefully reviewed and given full consideration.

We want to hear about your business’ success! Contact us today!

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I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.