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Special Offer

Explore the Power of

MegaPath Red

Zero Downtime. Elite Support.
Only Serious IT Need Apply.

 
 

MegaPath RED is for businesses that cannot afford downtime and want premium support.

It combines SD-WAN Enterprise service, redundant WAN connections including at least one MegaPath T1 or Ethernet circuit, and free Proactive Monitoring. Enjoy the benefits of RED membership: 100% uptime SLA, preferred pricing, elite-level technical support, and more.

$1,000 Uptime Guarantee

Our 100% uptime guarantee is backed with $1,000 or 50% of your monthly recurring charges, whichever is greater.

Affordable Pricing

Free Proactive Monitoring

Proactive circuit/IP monitoring, and proactive ticketing are included at no extra charge.

50 Features

10% off VoIP Services

Whether you sign up now or sign up later, we'll take 10% off your Hosted Voice services.

Hosted PBX

MegaPath RED Membership Benefits:

Custom Solutions & Special Pricing

We provide custom solution design and documentation to meet your unique technology needs. And RED customers receive special pricing on MegaPath Voice.

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Onboarding with Dedicated Pros

A dedicated project manager oversees your installation and set-up. A dedicated, named account manager makes sure you always have the best service and offers from MegaPath.

dedicated pros

Live & Online Personal Training

We provide live and online training so your employees and IT staff can make the most of their MegPath services and online tools.

training

Elite
Support

You receive a toll-free 800 number and PIN for high-priority tech support. Our team of 100% U.S.-based technical experts handles all MegaPath RED issues and calls.

support

 
100% Uptime Guarante

100% Uptime Guarantee

MegaPath RED comes with a 100% uptime service level agreement (SLA), backed by robust service credits. In the event an SLA is not met, MegaPath will issue a bill credit of 50% of the monthly recurring cost for the qualifying location, or a $1,000 bill credit, whichever is greater. See Terms.

 

 

See All Special Offers

Pricing and promotions subject to location, availability and contract terms. Requires 2 or 3-year contract term. All provided equipment remains the property of MegaPath. All listed charges are exclusive of taxes, fees and other assessments. MegaPath reserves the right to modify or cancel this program at any time. Early Termination Fees and additional Hardware Fees may apply. Additional restrictions and other conditions apply. Promotion expires . All services are subject to MegaPath’s Corporate Policies.

MegaPath guarantees 100% uptime (“MegaPath RED Uptime Guarantee”) on selected SD-WAN Enterprise and Internet Access services, and will pay a one-time SLA credit (‘MegaPath RED Credit”) of $1,000 or 50% of monthly recurring charges, whichever is higher. The MegaPath RED Credit is subject to and limited by the following terms and conditions:

  • 50% credit shall be assessed for the MegaPath SD-WAN Enterprise, Voice and Internet Access monthly services impacted at the specific Customer location, and do not include charges paid by customer to 3rd parties or other locations.
  • The MegaPath RED Credit shall supersede and replace any SLA credits otherwise assessed for SD-WAN Enterprise and access services, as such SLA credits are described here
  • SD-WAN Enterprise and at least one MegaPath T1 or Symmetrical Ethernet must be in service at the service location.
  • At least two circuits are in operation at all times and are connected to the MegaPath SD-WAN equipment.
  • Services must have been professionally installed by MegaPath or its agent.
  • Services must have been in use for at least 5 business days without unresolved technical issue post installation (burn-in period).
  • If non-MegaPath circuits are connected to the MegaPath SD-WAN enterprise equipment, customer is solely responsible for monitoring and maintaining these services in a diligent fashion.
  • Circuits connected to SD-WAN Enterprise equipment must be at least two diverse technology types (coax vs fiber, T1).
  • MegaPath, at its sole discretion and at any time, may reserve the right to a) discontinue some or all services at the location, or b) recommend to customer to replace such circuits with MegaPath services.
  • No more than one MegaPath RED Credit shall be paid in any monthly billing period.
  • 100% uptime guarantee shall be met if customer is able to pass IP traffic at all times to/from major web sites in the United States. No express or implied performance guarantee (jitter, latency, packet loss, throughput) shall be included in the MegaPath RED guarantee.
  • Customer is responsible for all access charges that may result from the use of the SD-WAN Enterprise service, included but not limited to 3rd party access charges and wireless overage fees.
  • Customer account billing is in good standing for MegaPath services and 3rd party services, as applicable.
  • Customer is available at customer location to assist in performing diagnostic testing and initial incident troubleshooting.
  • MegaPath RED Uptime Guarantee excludes following events and circumstances:
    • Power outages at Customer location, impacting MegaPath equipment.
    • General Internet outage, as experienced across the industry and reported publicly, in the US.
    • Faulty inside wiring.
    • Network maintenance events (Scheduled or Emergency) as communicated by MegaPath to customer per our SLA agreement.
  • Entitlement to a Credit or Credits shall be determined in good faith by MegaPath in its sole discretion.
  • Customer must request Credit per standard Credit and Payment procedure published at: https://www.megapath.com/megapath2016/assets/File/PDF/Legal/MP_SLA.pdf
  • Unless otherwise stated herein, general SLA terms are applicable as published here
I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.
I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.
I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.