It combines SD-WAN Enterprise service, redundant WAN connections including at least one MegaPath T1 or Ethernet circuit, and free Proactive Monitoring. Enjoy the benefits of RED membership: 100% uptime SLA, preferred pricing, elite-level technical support, and more.
We provide custom solution design and documentation to meet your unique technology needs. And RED customers receive special pricing on MegaPath Voice.
A dedicated project manager oversees your installation and set-up. A dedicated, named account manager makes sure you always have the best service and offers from MegaPath.
We provide live and online training so your employees and IT staff can make the most of their MegPath services and online tools.
You receive a toll-free 800 number and PIN for high-priority tech support. Our team of 100% U.S.-based technical experts handles all MegaPath RED issues and calls.
MegaPath RED comes with a 100% uptime service level agreement (SLA), backed by robust service credits. In the event an SLA is not met, MegaPath will issue a bill credit of 50% of the monthly recurring cost for the qualifying location, or a $1,000 bill credit, whichever is greater. See Terms.
Pricing and promotions subject to location, availability and contract terms. Requires 2 or 3-year contract term. All provided equipment remains the property of MegaPath. All listed charges are exclusive of taxes, fees and other assessments. MegaPath reserves the right to modify or cancel this program at any time. Early Termination Fees and additional Hardware Fees may apply. Additional restrictions and other conditions apply. Promotion expires . All services are subject to MegaPath’s Corporate Policies.
MegaPath guarantees 100% uptime (“MegaPath RED Uptime Guarantee”) on selected SD-WAN Enterprise and Internet Access services, and will pay a one-time SLA credit (‘MegaPath RED Credit”) of $1,000 or 50% of monthly recurring charges, whichever is higher but not to exceed total monthly recurring charges for service. The MegaPath RED Credit is subject to and limited by the following terms and conditions: