Restaurant & Retail
At MegaPath, we help retailers and restaurant operators address today’s technology and security challenges, so you can focus on attracting and serving your customers. Our RetailPath solutions deliver the secure connectivity your stores require to power your real-time applications and the communication tools you need to empower staff and provide customers with a consistent, quality experience. Whether you need nationwide Internet access services, managed WiFi, managed network and security services, a retail phone system, or all of the above, we have the solutions and retail expertise to streamline your operations and satisfy your customers.
Retail Phone Systems
When your customers contact you, give them a consistent, quality experience every time. Let flexible auto attendant and call routing features quickly route store callers to the right information or corporate call centers, so your sales reps can keep selling on the store floor. Promote a current sale, a new menu item, or your website to callers on hold. Choose from a variety of business IP phones, including Yealink’s IP DECT phone, a 5-line cordless VoIP phone, ideal for retail environments.
Accelerate the flow of information between your stores and ultimately, increase sales, with unified communications. Online conferencing and screen sharing capabilities enable you to easily train staff on new promotions and advertisements without incurring those hefty conferencing fees. Improve teamwork by bringing your staff together for scheduled and impromptu meetings. On-the-go store managers can use their cell phone to make and receive phone calls using their business phone number to quickly address store issues and customer inquiries.
Phone Integration with Every-day Applications
Simplify the way you work by adding calling and collaboration to the applications you use every day. Our phone service integrates with more than 25 CRM and Helpdesk applications.
Manage heavy call volumes with a customer-centric call center solution that includes call queuing, routing, and quality control features.
Connect your store locations and headquarters with a wide range of business-class broadband services including Ethernet, T1, DSL, cable and wireless broadband, available nationwide. With MegaPath Fiber Ethernet and speeds up to 10 Gbps, power applications like Guest WiFi, point-of-sale and streaming video. Affordable wireless broadband is ideal for a backup solution, a temporary pop-up shop, or a quick-store deployment.
MegaPath’s Managed Security Services protect your assets and corporate brand by restricting access to your network while protecting against viruses, malware and intrusions. Use bandwidth more efficiently by leveraging Web Filtering and Application Control to ensure the highest level of application performance while lowering bandwidth and hardware costs. Let MegaPath’s network security experts take the guesswork, risk, and hassle out of deploying a network that supports your mission-critical network traffic and your customer’s data security. Bring your own broadband or leverage our broad range of nationwide connectivity options – or do a combination of both.
Deploy private WiFi LAN for employees and a public WiFi network for guests in one fully managed, end-to-end solution. Empower your sales staff to move about freely to serve customers using WiFi-enabled devices. Gain insightful data to help understand foot traffic and other presence-based user behavior to build customer loyalty. Generate traffic with targeted offers over mobile. Analyze key metrics by location such as loyalty, traffic times, and visitor dwell time.
We have over 20 years of experience solving communications, connectivity, and security challenges for retailers, large and small.
Reduce the time, cost and complexity of managing multiple providers and bills for your communications and collaboration services, internet access, and secure network services.
Get expertly designed solutions, service, and round-the-clock U.S.-based technical support centered on your practice and your patients.
Retailers Cannot Afford to Be Offline
Watch the video to learn about RetailPath, MegaPath’s solutions for retailers.
“Adding multiple retail locations and getting them the same services and product was a breeze.”
–Paul Hiam, Cricket Wireless