Call Sales
800-890-5214
Call Support
877-523-5175
 

Improve Customer Experience and Engagement

Customer Engagement is this Era’s Business Disruptor

Win prospects, keep customers, and provide an experience that stands apart.

 
 

MegaPath Solutions for Improving Customer Engagement

Offer free WiFi and target your marketing over mobile for increased sales. Stay in touch with colleagues, customers, and business partners from anywhere, using your choice of real-time collaboration tools.

Improve your Customer Experience

Challenges

Customers expect to be able to use their WiFi-enabled devices virtually anywhere. Likewise, prospects and customers anticipate timely responses, sometimes beyond normal business hours. Traditional communications systems typically don’t provide features that let you extend your business phone beyond office walls, and WiFi can be challenging to set up, secure, and manage.

Engage with Guests Over Mobile at your Location

Offer free WiFi to promote your brand, increase customer loyalty, and empower employees.

Improve customer loyalty and employee productivity by offering WiFi in your business. MegaPath Managed WiFi provides a complete, end-to-end WiFi service. It avoids the burden and cost of setting up and managing a wireless network and frees you up to focus on key priorities.

  • Feature your brand on the customizable welcome page.
  • Generate traffic and sales with targeted offers over mobile.
  • View and analyze key metrics by location.
  • Understand foot traffic and other presence-based user behavior to build customer loyalty.
  • Get everything you need. Our experts manage every aspect of the process including design, deployment, monitoring, and support.

Discover more ways Managed WiFi can help you engage with guests. View our Managed WiFi page.

Communication Tools Without the Boundaries

Stay competitive in today’s always-on, mobile-first business environment. Give employees advanced productivity-enhancing tools to interact efficiently with clients, business partners, and other associates—in or out of the office.

  • Reduce phone costs. Savings of 30% to 50% are common. No PBX equipment or maintenance costs. Lower long distance rates and free calling on-net. No charge for moves or changes.
  • Get astonishingly clear voice calls and more than 50 standard features that support today’s mobile work style and simplify call handling. Discover everything a Business Phone system can offer.
  • Business Phone removes the hassle and worry. There are no upfront costs, only a simple monthly charge per employee.
  • Unified Communications treats your devices as your business phone with the added advantages of video conferencing, presence/instant messaging, and screen share. See more benefits of UC.
  • Access your email anywhere. Enterprise-grade Hosted Exchange offers powerful email and calendar management with mobile device sync. 100% uptime service guarantee. Zero server worries.

See more benefits of a managed multi-layer private networking and security solution. Visit the Network & Security page.

MegaPath Empowers Teams Like Yours

MegaPath Customer

“It saves me so much time to have calls, emails and voice mails automatically forwarded to my Smartphone. And when I contact someone, I simply dial their extension on my device. I don’t need to look up and dial their full numbers. It’s an incredibly efficient and convenient way to work.”

–MegaPath customer Torey Apuzzio, Production Director, PTC Productions, LLC

Helpful Resources

I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.
I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.
I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.