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Speed Test Plus

Internet Quality Test










Quality is Poor Quality is Fair Quality is Good Quality is Excellent

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Internet Too Slow for Your Business?

low speeds

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What Your Results Mean

You may need to improve the quality of your broadband connection. Call us at 866-300-1725 to learn how MegaPath can help your business improve its broadband and be ready for VoIP or other applications.

The quality of your connectivity is ok but could be improved. Call us at 866-300-1725 to learn how MegaPath can help your business improve its broadband and be ready for VoIP or other applications.

The quality of your broadband connection is suitable for day-to-day business tasks like video streaming and VoIP. Call us at 866-300-1725 to learn how MegaPath can improve your business productivity even more.

The quality of your connection looks great and is ready to run multiple high-bandwidth applications, high-quality video streaming, and VoIP. Contact us at 866-300-1725 to learn about MegaPath VoIP and Managed Network & Security services for your business.

How It Impacts You

Slow speeds and line quality characteristics such as latency and jitter may impair your experience while performing day-to-day business activities like web browsing, or running web-based applications.

You may want to contact your provider or consider other broadband options.

Slow speeds and line quality characteristics like latency and jitter may impair your experience while web browsing, video streaming, using web-based applications, and making VoIP calls.

You may want to contact your provider or consider other broadband options.

You’re less likely to experience latency and jitter which would impair your web browsing, video streaming, and web-based applications.

We recommend you consider VoIP using your good connection quality.

Even with an excellent connection, unexpected downtime can occur and disrupt your business.

A no-downtime guarantee may help your business even more.

Get the Whole Story

Upload and download is only part of your broadband connection story. Learn more about the importance of latency, jitter (ping), and your overall quality.

Date Download Upload Latency Jitter IP Address Test Server Quality

How Much Internet Speed Do YOU Need?

20+ Mbps
10–20 Mbps
6–10 Mbps
4–6 Mbps
2–4 Mbps
Web Surfing & Email
No Video Streaming
20+ Mbps
10–20 Mbps
6–10 Mbps
4–6 Mbps
2–4 Mbps
Medium Speed Web Surfing
Good for Low Quality Video (720p)
20+ Mbps
10–20 Mbps
6–10 Mbps
4–6 Mbps
2–4 Mbps
High Speed Web Surfing
High Quality Video Streaming (1080p)
20+ Mbps
10–20 Mbps
6–10 Mbps
4–6 Mbps
2–4 Mbps
High Quality Video Streaming (1080p)
High Speed Downloads / Business-Grade Connection
20+ Mbps
10–20 Mbps
6–10 Mbps
4–6 Mbps
2–4 Mbps
Several High Bandwidth Apps
High Quality Video Conferencing
20+ Mbps
10–20 Mbps
6–10 Mbps
4–6 Mbps
2–4 Mbps


Actual bandwidth needs may be higher depending upon number of users and whether you are using shared or dedicated Internet access. Even if you have more bandwidth, your business performance may suffer if the broadband connection quality is not adequate. You’ll need a latency test (ping test) and a jitter test to determine overall quality. Our test does it all and more.

Business Communication Made Simple

See Plans & Pricing for High Quality Internet Services from MegaPath

Check for Available Services

Broadband Quality News & Articles

Fundamentals for Good VoIP Call Quality

Business VoIP adoption is on the rise. But before you convert, know that it takes more than a good VoIP phone system to deliver a consistently high quality calling experience. Learn the three essential components for successful VoIP implementation. Read more…

Not All Broadband Is The Same

Broadband speed and quality varies. Businesses should evaluate their needs carefully, looking at employee usage habits and applications riding on the circuit. Compare broadband options.

SD-WAN: Stop Internet Downtime with 100% Reliability

SD-WAN provides a clean, reliable way to access your Cloud services. Voice and real-time application failover, load balancing, dynamic path selection, and forward error correction ensure that your business enjoys the highest level of application performance. Find out more about SD-WAN.

Real-World Application of Network Improvement

Is your business suffering from frequent service interruptions or dropped calls? Don’t let a poor network cost you. Learn how one company, PTC Productions, turned their network around with dedicated broadband and Hosted Voice. Read more…


Understanding Your Broadband Quality Results

MegaPath’s Speed Test Plus goes beyond just download and upload speed.

Important Terms Used In Our Test

Download Speed

The speed your Internet connection transmits data to your computer. This is the largest amount of data you can receive in a specified amount of time. Download speed is measured in Megabits per second (Mbps).

Upload Speed

The other direction to download speed, this measures the highest amount of information that you can send from your computer using your access provider’s connection. This is also measured in Mbps.

Packet Loss

A packet loss test will tell you when units of data fail to reach their final destination. Packet loss can severely impact voice call quality by making calls sound choppy. In data usage, buffering and delays will be noticed as packets need to be resent.

Latency (Ping)

A latency test (sometimes known as a ping test) is how long it takes a packet of data to complete a round trip between two points. High latency will be noticed on voice calls through delays in conversation and periods of silence. In addition, web pages may load more slowly.


To measure the variation over time of latency across the network, you need a jitter test. High jitter values may cause voice packets to be delivered out of order, which can result in echo or talk-over effects.

For business users, you should have enough downstream capacity to accommodate office needs. VoIP calls, video streaming, web browsers, and email transfers all require downstream throughput. Upload speed is critical for making VoIP calls, sending large files, and hosting websites.


Photo: Internet Speed and Quality is important to your business.

How Does Speed Test Plus Work?

MegaPath Speed Test Plus is an HTML5 bandwidth speed test that does not require the use of Flash. The test checks broadband speed and is also an internet quality test. Most Internet speed tests start and end with download and upload speeds. We give you more, leveraging our decades of industry experience to formulate new performance quality benchmarks – latency and jitter – that directly affect the day-to-day realities of today’s businesses.

Why Should I Test My Internet Speed and Quality?

Internet speed is only part of the story. While conventional speed tests measure throughput, you should also test the Internet quality of your connection. Some providers may use old copper connections while others deliver your service using state-of-the-art fiber connectivity. These, along with other factors, could impact latency, jitter and packet loss. And, these affect your bandwidth quality. Depending on whether you are using your connection for VoIP, video conferencing or mission critical applications, you may need a higher quality service. Our Internet quality test does this for you and helps highlight potential risks to your business.

Try these tips if you experience a slow connection or quality you are not expecting, as several factors may by impacting your service.

  1. Stop any downloads or programs that may be using your connection while running the speed test.
  2. Use a wired Ethernet connection instead of Wifi or cellular services as there may be interferences.
  3. Try rebooting your modem or router and run the speed test again.

You may want to contact your Internet service provider if you're still seeing slow speeds. They can help you properly diagnose the problem. Another option is to check and see if MegaPath can provider faster service. It only takes a few seconds to see all the products available at your address.

Recording and reviewing your Internet quality and speed over time is a helpful way to see the results of troubleshooting and addressing problems. It’s a handy resource when talking to your current Internet service provider to ensure you’re getting what you pay for. Our test provides the results from several tests you’ve run and it’s also available as a downloadable .csv file. Just click on “Results History” to see the data.

Why do I get a “socket error” message?
An error may result from having the test open in more than one browser tab or window. The test may fail to complete and display the following message:
“A socket error occurred during the Upload test. Please try again later.”

To prevent this error, and get the most accurate test results, close all other browser tabs and windows before running the test.

If you continue to get a socket error message, or another type of error message, please provide feedback by emailing us at Include your OS/Browser information. Thank you.

Why are there sometimes fewer than the usual 8 locations in the Change City list? Or, why is the location I usually pick missing from the City list?
Our test completes an initial latency test to our servers, and if a server does not respond within a specified time frame, it is not included in the City list.

A slow response can be caused by latency or packet-loss between the client and server, or particularly high Internet usage (during peak hours). Do try the test again in a little while.

Which browser should I use to run Speed Test Plus?
We recommend using the most recent version of your favorite browser. But at minimum use Firefox 53, Chrome 59, Safari 10, IE 11, or Edge 13 or higher. If you are doing that, and cannot see Speed Test Plus on the page (but other content appears), you may need to adjust your browser’s security setting. Try lowering the setting to allow the broadband quality test to load.

Why am I receiving “Could not connect to the Internet” errors when I am connected?
In some cases, firewall and security software can prevent the test from running and generate a “could not connect” error. Temporarily lowering the severity should allow the speed test to run. Be sure to turn it back on before leaving our website.

Why didn’t the test choose the server location nearest me?
We automatically detect the optimal server host location for testing, which is not necessarily the closest server host. This is due to real-time network circumstances like number of hops, or current traffic load on each test server. Change the selection using the Change City drop down function directly underneath the Start Test button.

Why is my speed lower than expected?
Several factors may slow your connection, resulting in lower-than-expected speeds. Try these simple suggestions below. But if your slower speeds persist, contact your broadband service provider to see if they can determine the issue.

  1. Be sure to stop any downloads or programs that may be using your connection while running Speed Test Plus.
  2. When using a wireless connection, there may be wireless interference. Try using a wired Ethernet connection instead.
  3. Try rebooting your modem or router and then running the test again.

What is “Throughput” and what factors affect my results?
There are many factors that impact your results. Throughput problems in your local area network, IP or access overhead, and network design all play a role. Please read the definitions and examples below to learn more about these factors.

  • Download
    Download is a measure of how fast your connection delivers content to your computer or local area network.
  • Upload
    Upload is the measure of how fast content is delivered from your computer or local area network to others on the Internet.

    For businesses or power-users, download and upload speed should match or at least be very close. This is important for applications like VoIP, on-line gaming and other interactive programs. Upload speed is even more important if you are operating a server at your location. If achieving optimal upload speed is a concern, consider Ethernet, T1 or DSL services.
  • Kbps
    Kbps transfer rate = kilobit per second transfer rate. There are 8 bits in a byte, so we would divide kbps by 8 to get KB/sec transfer rate.
  • Mbps
    Mbps transfer rate = megabits per second transfer rate. 1000 kilobits equals one megabit. One megabit per second equals 1 million bits per second. Mbps is the industry-standard used by ISPs.
  • MBps
    MegaBytes per second. There are 8 megabits in one megabyte.
  • Latency
    In a network, latency, a synonym for delay, is an expression of how much time it takes for a packet of data to get from one designated point to another. In some usages, latency is measured by sending a packet that is returned to the sender and the round-trip time is considered the latency. Low latency is extremely important for businesses and power-users.
  • Transfer Rate
    Transfer rate is speed at which data can be transmitted between devices. As files to download become increasingly larger, the highest data transfer rate is most desirable.
  • Throughput
    Throughput is the maximum amount of communication or messaging that can be transmitted through a communication channel during an elementary unit of time, usually, in a second.

    Depending on the type of channel, the addressing mechanism used in that channel, the type of messages are being transmitted and how secure the transmission needs to be—along with physical attributes like temperature, humidity and signal-to-noise ratios—actual measured throughput will vary.

Frequent factors influencing throughput:

  • The number of devices sharing the access circuit and the activity the other devices are generating while speed test is being run on one of the devices
  • A rogue LAN port that is clogging the LAN with transmission
  • A leaky LAN port which degrades LAN performance
  • LAN signaling issues which create a lot of packet re-transmission for the devices on the LAN
  • LAN Router with performance issues, low processing power or Deep Packet Inspection and advanced security features like URL blocking enabled
  • Wireless Access Points on the LAN side
  • Distance (both geographical as well as number of hops) between the speed testing client and the server

Why do I see a license expiration notice?
This notice is in place to protect our test from being stolen and run, mirrored, or framed into another website.

To remove this notice:

Make sure you are going to We have software in place to block our internet quality test from being used in any other domain.

Also, you may have an older version of the test cached in your browser. Clearing your cache and MegaPath cookies should make the license expiration notice disappear.

How does security software and firewalls impact the test?
Our broadband quality test sends packets of empty data back and forth to your computer in order to test your line speed. Since we are a third-party sending a receiving a tiny data packet from your computer to perform the test, some ad block or security services interpret this as an attack and act accordingly. Temporarily lowering the severity should allow the test to work. Be sure to turn it back on before leaving our website.

How do I save my bandwidth test results?
Your most recent results are saved under Results History when tested on desktop or tablet.





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I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.
I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.