Ping and jitter are measures of the speed at which you can request and receive data (ping) and the variation in that response time (jitter). In essence, they are measures of the quality of your connection and are used to diagnose performance of real-time applications like video streaming or voice over internet (VoIP).
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Ping and jitter are most important during streaming media usage like video streaming, online gaming, or voice over internet (VoIP). Web browsing isn’t very affected by response times and the variation therein, but if you need real-time data, ping and jitter are important measures of your connection quality.
Ping is a measure of the reaction time of your connection. In other words, how quickly you receive a response when a request is made. Ping is measured in milliseconds (ms) and the lower the ping number, the faster your connection. Ping is important during real-time application use like video streaming or online gaming.
Jitter is the variation between response times. Good connections have a reliable and consistent response time, which is represented as a lower jitter score. The higher the jitter score, the more inconsistent connection response times are, which manifests in choppy voice calls or glitchy-sounding looking video quality.
If your business relies on video streaming, VoIP, or other apps where real-time data is important, you should test your internet quality regularly. Low quality can result in frustrated employees, lower productivity, and lost opportunities. If you’re unhappy with your internet quality test results, contact MegaPath for consultation and development of a solution for your business. If you are MegaPath customer, contact our customer service team for any questions you have about your connection quality.