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800-917-9188
Call Support
877-523-5175
 

MegaPath Support

Customer Support

“The support team is always friendly and encouraging.”
–Peter Franzen, CEAM

Call, chat, or go online. Discover Support resources below.

 
 

Get in Touch

 

Contact Support for technical and billing issues:

A trouble ticket with an incident number will be assigned when you first contact us. If the issue is unresolved according to service level agreements, an escalation path is available.

 

Online Support Resources

SMB Customer Portal

Customers can manage services, add Voice seats, create trouble tickets, and make payments. Take a tour of the SMB Portal

SMB Portal Icon

Log In to SMB Portal

Enterprise Portal

Enterprise customers can manage services, monitor trouble tickets, and make payments.

Enterprise Portal Icon

Log In to Enterprise Portal

Voice Learning Center

From basic tools to advanced configurations, learn how to use the features of your Voice service.

Visit Voice Learning Center

Moving Your Office

Make arrangements to move your MegaPath service. Call 877-611-MEGA (6342), opt. 2

Moving Icon

Call 877-611-MEGA (6342), opt. 2

Additional Resources

Service Cancellations

If you wish to cancel your MegaPath service, please make your request by telephone. Call 877-611-6342 (select option 2, then follow the menu options) between 6am – 5pm PT.

For provisioning, tech support, billing, or other issues you can also call us at 877-611-MEGA (877-611-6342).

 

General Information & Forms

I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.
I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.
I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.