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MegaPath Customer Support

Customer Support: 877-611-6342 | Customer Portal

Covad Voice Support Center

Welcome to the Support Center for Covad Voice. Here you may access legacy Covad Voice support information and documents. For more assistance, call Customer Support at 877-611-MEGA.

New MegaPath Voice customers (after 10/1/2010)

Visit MegaPath Voice Support to view product information, videos, Online Learning Center, and manage your voice services.

Legacy VoIP Services

Integrated Access

PBX Configuration Information

Certified IP-PBX Vendors

Covad Integrated Access service is compatible with the IP PBX systems listed below. By "compatible" we mean the IP PBX has been tested by Covad to ensure it is able to make and receive calls over SIP trunks successfully. Features and functionality local to the IP PBX are directly supported by the IP PBX vendor or VAR through which the IP PBX was purchased, not by Covad Communications. Check the vendor's website for details on the phone and phone firmware compatible with each IP PBX.

AASTRA. Model Aastralink Pro 160 | Firmware version 1.2int build 1001

allworx. Models 6x, 24x | Firmware version 6.9.7.1 or higher

ADTRAN. Model 7100 Netvanta | Firmware version A2.02.00.E & later releases

Cisco. Model UC500 Series | Firmware version IOS release 12.4(11) XW6

digium.  Models Switchvox SMB, Switchvox SOHO | Firmware version 9858

epygi. Models Quadro 2x, Quadro 4x | Firmware version 5.0.17PAN

soundstream. Models GXE5024, GXE5028  |  Firmware version 0.1.1.20

Siemens. Model HiPath 3000 Series | Firmware version HOOEE_V1_R1.0.0_021

talkswitch. Models 244/248vs, 284/288vs, 484/488vs, 844/848vs | Firmware version from 6.10.032 or later

Vertical. Model Xcelerator IP | Firmware version  v1.5.51_G711

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I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.
I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.