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Voice Learning Center

Voice Learning Center / Alphabetized Feature Configuration List

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Alphabetized Feature Configuration List

This document is designed as a quick guide to help the Customer Administrator find service configurations using an alphabetized list.

Assigned Customer Administrator(s) has/have access to the MegaPath Customer Portal to manage Voice Services and Users. Follow these steps to gain access to your Users and Group services. Group Services include Auto Attendants, Hunt Groups, Call Centers, Instant Group Call, etc.

  1. Go to https://my.megapath.com
  2. Click Voice under Services
  3. Click Manage Now (Voice Administration)
  4. In the Groups dropdown, select the (grp_) group to manage Group Services OR (ste_) group to manage Users at the site level and time and holiday schedules.

To manage an individual user, you may select the User from the Users dropdown at the Enterprise level.

Note: Users have access to some feature configurations through the Voice Manager. To log into the Voice Manager:

  1. Go to https://mv.megapath.com
  2. Login with 10-digit phone number + password
  3. Click Settings
  4. Click Advanced Configuration

Once logged in, the User is on the Calling Features page.

Key:

User = Individual User with User access to Voice Administration
Admin User = Account Admin configuring features on behalf of User
Group = Account Admin configuring Group Services

FeatureUser or GroupUser or AdminWhere Configured
Account Codes GroupAdminAdmin User: (grp_) Group Services Tab > Calling Plans > Account/Auth Codes
Alternate Numbers UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Calling Plans > Incoming Calls
Anonymous Call Rejection UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: ste_) > User > Calling Features > Calling Plans > Incoming Calls
Anywhere, MegaPath BothBothUser: Voice Manager > Settings > Advanced Configuration > Call Control Admin User: (ste_) > Calling Features > Call Control
Group: (grp_) > Group Services Tab > Anywhere MegaPath
Audio Conferencing GroupAdminUser: Voice Manager > Settings > Advanced Configuration > Meet-Me Conferencing Admin User: (ste_) > Calling Features > Calling Plans > Outgoing Plan (On/Off)
Group: (grp_) > Group Services Tab > Meet-Me Conferencing
Authorization Codes BothAdminAdmin User: (ste_) > Calling Features > Calling Plans > Outgoing Plan
Group: (grp_) > Group Services Tab > Calling Plans > Account/Auth Codes
Auto Attendant GroupAdmin(grp_)
› Dashboard OR
› Group Services Tab
Barge-in Exempt UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Call Control
Admin User: (ste_) > User > Calling Features > Call Control
Busy Lamp Field UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Client Applications
Admin User: (ste_) > User > Calling Features > Calling Plans > Client Applications
Call Forwarding Always UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > (ste_) Calling Features > Calling Plans > Incoming Calls OR Dashboard
Call Forwarding Busy UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Calling Plans > Incoming Calls OR Dashboard
Call Forwarding No Answer UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Calling Plans > Incoming Calls OR Dashboard
Call Forwarding Not Reachable UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Calling Plans > Incoming Calls
Call Forwarding Selective UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Calling Plans > Incoming Calls
Call Notify UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Calling Plans > Incoming Calls
Call Park GroupAdminGroup: (grp_)Group Services > Call Park
Call Pickup GroupAdminGroup: (grp_)Group Services > Call Pickup
Call Recording BothBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Call Control (Turn On/Off)
Admin User: (ste_) > User > Calling Features > Call Control (Turn On/Off)
Group: (grp_) > Group Services > Call Recording
Call Transfer UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Call Control
Admin User: (ste_) > User > Calling Features > Call Control
Call Waiting UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Call Control
Admin User: (ste_) > User > Calling Features > Call Control
Calling Line ID Blocking (Line ID Blocking) UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Outgoing Calls
Admin User: (ste_) > User > Calling Features > Outgoing Calls
CommPilot Call Manager BothBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Client Applications
Admin User: (ste_) > User > Calling Features > Client Applications
Group: (grp_) > Group Services > CommPilot Call Manager
CommPilot Express UserUserUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls Admin User: (ste_) > User > Calling Features > Incoming Calls
Directed Call Pickup with Barge-in UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Call Control
Admin User:(ste_) > User > Calling Features > Call Control
Do Not Disturb UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Incoming Calls OR Dashboard
Feature Access Codes (FAC) GroupBothUser: Voice Manager > Settings > Advanced Configuration > Utilities Tab
Admin User: (grp_) > Group Services
Holiday Schedule GroupAdminGroup: (ste_)Group Profile > Holiday Schedules
Hoteling Guest UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Call Control
Admin User: (ste_) > User > Calling Features > Call Control
Hoteling Host UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Call Control
Admin User: (ste_) > User > Calling Features > Call Control
Hunt Group GroupAdminGroup: (grp_)
› Dashboard OR
› Group Services Tab
Instant Call Group GroupAdminGroup: (grp_) > Group Services > Instant Call Group
Meet-Me Conferencing BothBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Meet-Me Conferencing
Admin User: (grp_) Group Services
Group: (grp_)Group Services > Meet-Me Conferencing
Music On Hold BothBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Call Control
Admin User: (ste_) > User > Calling Features > Call Control
Group: (grp_) > Group Services Tab > Music On Hold
Personal Phone List UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Outgoing Calls
Admin User: (ste_) > User > Calling Features > Outgoing Calls
Priority Alert UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Calling Plans > Incoming Calls
Push To Talk UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Call Control
Admin User: (ste_) > User > Calling Features > Call Control
Receptionist UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Client Applications
Admin User: (ste_) > User > Calling Features > Client Applications
Remote Office UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Call Control
Admin User: (ste_) > User > Calling Features > Call Control
Selective Call Acceptance UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Incoming Calls
Selective Call Rejection UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Incoming Calls
Sequential Ring UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Incoming Calls
Shared Call Appearance UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Call Control
Admin User: (ste_) > User > Calling Features > Call Control
Simultaneous Ring UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Incoming Calls
Speed Dial 100 UserBothUser: Voice Manager > Settings > Advanced Configuration > Calling Features > Outgoing Calls
Admin User: (ste_) > User > Calling Features > Outgoing Calls
Time Schedule GroupAdminGroup: (ste_)Group Profile > Time Schedules
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I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.
I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.