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Voice Learning Center / How to Use MegaPath Call Center

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How to Use MegaPath Call Center

MegaPath Call Center provides simple and scalable call queuing to meet the needs of your business. Agents can conference in other agents and escalate calls to supervisors. Supervisors can monitor queues and agents via a real-time dashboard, receive daily queue activity reports via email, and pull real-time call center statistics. This is the comprehensive user guide for both Agents and Supervisors. 

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I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.
I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.