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Voice Learning Center

Voice Learning Center / How to Record Auto Attendant Greeting

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How to Record Auto Attendant Greeting

Below are directions for recording auto attendant greetings using a phone within your group, and a phone outside your office. We recommend preparing a script in advance. Your Voice Portal extension and password is listed on your User Details sheet.

From a phone within the group

  1. Enter the extension (mailbox ID) of the Voice Portal (for example: 999) and then press #
  2. Enter the Voice Portal mailbox ID and then press #
  3. Enter the Voice Portal passcode and then press #
  4. Press 1 to change the Auto Attendant greeting
  5. Press 1 to change the Business Hours greeting or 2 to change the After Hours greeting

From a phone outside of your office

Note: First level extension dialing must be turned on within your Auto Attendant settings.

  1. Dial the Auto Attendant phone number
  2. Enter the extension (mailbox ID) of the Voice Portal (for example: 999) and then press #
  3. Enter the Voice Portal mailbox ID and then press #
  4. Enter the Voice Portal passcode and then press #
  5. Press 1 to change the Auto Attendant greeting
  6. Press 1 to change the Business Hours greeting or 2 to change the After Hours greeting
  7. Press 1 to record the new greeting

To add an Auto Attendant to your service, contact MegaPath using the Voice Change Request Form. Select the "New User" request form and enter "Auto Attendant" in the Special Instructions area.

Note: If you have more than one auto attendant, you will need to enter the 10-digit number of the auto attendant that you wish to modify after Step 3.

I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.
I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.
I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.