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Voice Learning Center

Voice Learning Center / How to Set Up Call Forwarding

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How to Set Up Call Forwarding

For all call forwarding configuration, you must first log in to the MegaPath Voice Portal.

Redirect Incoming Calls

Redirect incoming calls to another number when you are engaged in another call.

  1. On the Incoming Calls menu, click Call Forwarding Busy. That page will display.

  1. Click the On or Off button.
  2. In the Calls Forward To field, enter the number to which you want to forward calls. This field must be populated with a valid phone number when Call Forwarding Busy is on.
  3. Click Apply or OK to save changes.

Activate / Deactivate Call Forwarding No Answer

  1. On the Incoming Calls menu, click Call Forwarding No Answer. The page displays.

  1. Click the On or Off button
  2. Enter the number to which you want to forward calls in the Calls Forward to field. This field must be populated with a valid phone number when Call Forwarding No Answer is on.
  3. Click Apply or OK to save changes.

Activate / Deactivate Call Forwarding Selective

This function allows you to redirect calls from selected phone numbers during a selected time schedule.

  1. On the Incoming Calls menu, click Call Forwarding Selective. The page displays.

  1. Enter the phone number to which you want to forward calls in the Calls Forward to field.
  2. To associate a sound (a short burst of rings) with the delivery of forwarded calls, check Play Ring Reminder when a call is forwarded.
  3. Select the Active checkbox beside a selection to activate the setting. Uncheck the box to deactivate it.
  4. Click Apply or OK to save changes.

Add a New Call Forwarding Selective Entry

This function allows you to add new phone numbers as selections for call forwarding. 

  1. On the Call Forwarding Selective page, click Add. The page displays.
  2. In the Description field, enter a description of the phone numbers you'll be including in this Call Forwarding Selective entry (e.g., VIP Callers).
  3. Select the time schedule for this service from the drop-down list. (Note: Define your times schedules on the page.)
  4. To have calls from any number forwarded, check the Any phone number checkbox. Otherwise, enter the ten digit phone numbers to trigger Call Forwarding Selective (not extensions). You can enter up to 12 numbers for this service.
  5. You can use wild cards. The ? is a wild card that can replace a single digit anywhere in a digit string. A trailing * represents a digit string and can only appear at the end of a string containing digits and ? wild cards. For example: 45055512?4, 450555??34, 4505?5* are all valid entries.
  6. Click OK to save changes and return to the previous page.

Edit a Call Forwarding Selective Entry

  1. On the Call Forwarding Selective page, click Edit next to the entry you wish to modify. The Call Forwarding Selective Modify page displays.
  2. Modify the information as required.
  3. Click OK to save changes and return to the previous page.

Delete a Call Forwarding Selective Entry

  1. On the Call Forwarding Selective page, click Edit next to the entry you wish to modify. The Call Forwarding Selective Modify page displays.
  2. Click Delete. The entry is deleted and the Call Forwarding Selective page displays.

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I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.
I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.