Call Sales
800-917-9188
Call Support
877-523-5175
 

Voice Learning Center

Voice Learning Center / Customer Portal Training

Customer Portal Training

As an Administrator, learn how to navigate through your Customer Portal—a great tool to manage simple tasks such as review/pay Invoices, open/view Support Tickets, and Order additional services such as phones. The portal also serves as a management console that allows for resetting passwords/PINs to more complex modifications made to a location's incoming call flow associated to Auto Attendants or Hunt Groups. Additional coverage includes Fax Messaging, Audio Conferencing, and Call Recording, if applicable. This class is ideal for Administrators who wish to modify their services on-the-fly without requiring assistance from MegaPath Voice Support.

Topics Covered: Voice Services, Billing, Support Ticketing, New Orders, Advanced Configuration

Conditions: Administrators must have a registered Customer Portal profile.

Prerequisite: None

Register Now

I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.
I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.
I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.