Voice Learning Center
Voice Learning Center / End-User Training - Intermediate
Learn how to use your phones, from simple operations such as Transferring and Conferencing, to more advanced operations such as Call Park/Retrieve and Call Forwarding. Users will learn how to access their voicemail to record a custom greeting and to check messages. Also covered are commonly used Star Codes and how to record the Auto Attendant Greeting, if applicable.
Topics Covered: Phone Overview, Voicemail Setup, Auto Attendant Greeting
Calling Plans: Employee, Receptionist, Agent, Supervisor