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Voice Learning Center

Voice Learning Center / Training Videos for Voice Administrators

Training Videos for Voice Administrators

Voice Administrators can view these pre-recorded videos to learn how to manage Voice users and features.

 

Voice Administrator Customer Portal Training
This comprehensive video explains many activities performed by Administrators within the MegaPath Customer Portal: Asset Management, User and Phone Settings, and more.

How to Assign a User to a Phone from Inventory
This short how-to video explains how Voice Administrators can assign a user to a phone from inventory.

How to Change a User Name
A short video about changing user names.

How to Update a Polycom Phone Directory
Learn how to update a directory on your Polycom phones.

Introduction to MegaPath Voice Manager
Watch this introductory video to the MegaPath Voice Manager service.

How to Use Voice Manager Voicemail Settings
A how-to video for administrators to learn how they can update voicemail settings in MegaPath’s Voice Manager.

How to Manage a User’s Voice Manager Password
End-users have Voice Manager passwords. In this short video, learn how Administrators can manage those passwords.

How to Update a User’s 911 Address
This brief video explains how to update or change a user’s 911 address.

How to Update a User’s Extension
This brief video explains how to update or change a user’s phone extension.

How to Update a User’s Voicemail PIN
This brief video explains how to update or change a user’s voicemail PIN.

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I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.
I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.