Voice Administrators can view these pre-recorded videos to learn how to manage Voice users and features.
Voice Administrator Customer Portal Training
This comprehensive video explains many activities performed by Administrators within the MegaPath Customer Portal: Asset Management, User and Phone Settings, and more.
How to Assign a User to a Phone from Inventory
This short how-to video explains how Voice Administrators can assign a user to a phone from inventory.
How to Change a User Name
A short video about changing user names.
How to Update a Polycom Phone Directory
Learn how to update a directory on your Polycom phones.
Introduction to MegaPath Voice Manager
Watch this introductory video to the MegaPath Voice Manager service.
How to Use Voice Manager Voicemail Settings
A how-to video for administrators to learn how they can update voicemail settings in MegaPath’s Voice Manager.
How to Manage a User’s Voice Manager Password
End-users have Voice Manager passwords. In this short video, learn how Administrators can manage those passwords.
How to Update a User’s 911 Address
This brief video explains how to update or change a user’s 911 address.
How to Update a User’s Extension
This brief video explains how to update or change a user’s phone extension.
How to Update a User’s Voicemail PIN
This brief video explains how to update or change a user’s voicemail PIN.