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Voice Learning Center

Voice Learning Center / Getting Started

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Getting Started

MegaPath Voice helps companies collaborate and communicate among their employees. Get started quickly with instructor-led training, or use detailed Guides to learn about your service, phone, and voice functions. Install the Voice Toolbar to increase efficiency. And, please call our Voice Support team at 877-611-6342 if you need more help.

Instructor-Led Training

  • Please contact your MegaPath Voice Project Manager or complete a Training Request Form to schedule live, online Voice training with a MegaPath instructor. Topics covered include how to get started with your service, using different phone models, managing your users, and completing every-day tasks related to managing your voice service for your company. See the entire curriculum on the Instructor-Led Training page.

Important Guides

Logins

  • Voice Manager Mobility Tool
    On-the-go users can manage inbound and outbound calls, location numbers, messaging, call logs, and audio conferencing through this tool that works on smartphones, tablets, and PCs. Log in using your MegaPath phone number and the passcode provided by your Administrator.
  • MegaPath Customer Portal
    Administrators use the Customer Portal to manage simple user tasks: reset a user’s Voice Manager password and voicemail PIN, swap phones between users, enable and disable features. Download standard and audio conference call records. For credentials, contact the person on the User Details sheet (distributed during on-boarding).

Software

  • The Voice Communications Toolbar and the Receptionist Console are great tools for making your communications more efficient. These materials are available for download on the software page.

Advanced Service Changes

I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.
I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.
I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.