Alternate Numbers - Use up to ten alternate phone numbers in addition to your main phone number. Assign one of four distinctive ring patterns for each alternate number. Each distinctive ring pattern has a distinctive call waiting tone.
Anonymous Call Rejection - Reject calls from anonymous parties. The user’s phone does not ring and there is no indication of the attempted call. Callers are notified that the called party is not accepting calls from restricted callers.
Busy Lamp Field - Plays the role of an attendant console on the phone of a user monitoring several lines on their phone. Typical application is for a receptionist.
Call Logs & Call Detail Records - Displays records of the user’s most recent incoming, missed, and outgoing calls and allows the user to click-to-dial any number on the logs.
Call Notify - When enabled, a user can define criteria for certain incoming calls to trigger an email notification to a user-specified address.
Call Park - Hold a call and retrieve it from another station within a group.
Call Pick Up - Enables a defined user to answer any ringing line within their pick-up group.
Call Return - Call the last party that called you.
Call Transfer - Transfer a call to a specific destination. The transfer can be blind, with third-party consultation or with three-way consultation.
Call Waiting - Answer a call while already engaged in another call.
Calling Line ID/Blocking - Outgoing number and name can be revealed or blocked by the user.
Calling Party Category - Associate and identify a category with a calling party number, for example, Payphone, Hotel, or Hospital.
Consultation Hold - Put a caller on hold, call a third party, hang up, and resume the conversation with the caller.
Customer Originated Trace - Trace the last incoming call received by dialing a feature access code after the call or mid-call.
Directed Call Pick-up with Barge-In - Answer (with permission) or barge-in on a call directed to another phone in the user's group.
Distinctive Alert/Ringing - Set a distinct ring or call-waiting alert for calls that meet specific criteria.
Diversion Inhibitor - Prevents a transferred call from being redirected by the transferred-to party.
Do Not Disturb - Set status to unavailable; all incoming calls are treated as if the user is busy.
Extension Dialing - Call co-workers within the company, regardless of location, using only a 2- to 6-digit extension.
Fax Messaging - Incoming Fax messages use the employee number and are filed alongside voicemail.
Hoteling - A user can associate their service profile with devices other than their own.
Line Status Monitoring - Enables a user—for example, a receptionist—to monitor a set of users within a business group by graphically displaying each user’s status (busy, idle, do not disturb) and detailed call information. Part of Receptionist Seat.
Message Call Back - Respond to voice messages and faxes by calling the caller/sender directly from the system, removing the inconvenience of searching for and dialing numbers.
Message Waiting Indicator - A stutter tone and a visual indicator signal the receipt of a new voicemail message or fax.
Priority Alert - Define criteria to have certain incoming calls trigger distinctive alerting.
Push to Talk - Point-to-point intercom functionality between two phones in the same group.
Secure Voice - Customer has the option to deploy voice devices with SRTP and SIPS to provide encryption for voice traffic.
Selective Call Acceptance - Accept only calls that meet user configurable criteria based on time of day, calling number, etc.
Selective Call Rejection - Block calls that meet user configurable criteria based on time of day, calling number, etc.
Speed Dial 100 - Associate codes to frequently-dialed or hard-to-remember long strings of digits. Users can then use these codes instead of the full numbers to place calls.
Voice Messaging - Customize personal greetings. Users can listen to, forward, delete, and save each received voice message. During playback, users can fast forward, skip, rewind, or pause messages.
“0” Out Voicemail Option - Enables callers to exit voicemail by pressing “0”, and be redirected to an operator or other specified phone number.