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White Papers

5 Must-Have Cloud PBX Features You Get with Hosted Voice

MegaPath Hosted Voice supports over 50 calling and mobility features that help businesses increase efficiency and work smarter. Here are five must-have features of MegaPath Hosted Voice that you won't find in every hosted VoIP solution.

1. Mobility Manager with One-Number VoIP Calling Across Devices

With MegaPath, users can communicate from anywhere with one number VoIP calling from their desktop softphone, desk phone, mobile phone and home phone. Calls are routed through the Hosted Voice interface and appear to originate from their Business VoIP number. Users can manage their settings, check voicemail, and control call routing with just a few clicks, and move calls from one device to another without disconnecting the call.


2. Award-Winning Unified Communications (UC)

With MegaPath's custom unified communications UC application, users can host interactive web conferences, video call, instant message, or share their screen with up to 145 conference participants—all within a single app that's available on desktop and mobile devices and phones.


3. Unlimited Voicemail Transcription (at no extra charge)

MegaPath Hosted Voice users can receive virtual voicemails in their inboxes - both as audio files and transcribed as emails - or users can access voicemails via the MegaPath Voice Manager from any mobile device or browser. With this feature, included at no additional charge, hosted PBX customers can read transcriptions or listen to audio at their convenience with easy-to-use playback controls, then respond how they want: reply with an email, return the call, or forward the message to someone else to follow up.


4. Fully-Managed Quality of Service (QoS) or Over-the-Top (OTT)

MegaPath offers several flexible implementation options based on a customer's existing broadband environment and management needs. As a single-source provider of Voice and Internet Access, MegaPath can provide a fully-managed implementation with guaranteed QoS for superior call quality. For customers with third-party broadband that want to manage their own service turn-up, MegaPath offers an over-the-top, self-install option backed by an industry-first, 7-day service level agreement.


5. Simple Self-Service Management Portal

MegaPath offers a robust, user-friendly customer portal for administrators to manage and configure their internet phone services, port numbers, view and pay bills, view and place orders, chat with support, and manage PBX phone system users and equipment.


To ensure that customers get the most out of all the VoIP features that MegaPath Hosted Voice has to offer, MegaPath offers free user and administrator training and 24/7 support.

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I confirm that I have read and agree to the terms and conditions defined in the MegaPath Acceptable Use Policy.